Bug 437540 - RHN cannot count entitlements right
Summary: RHN cannot count entitlements right
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Network
Classification: Retired
Component: RHN/Web Site
Version: RHN Stable
Hardware: All
OS: Linux
low
low
Target Milestone: ---
Assignee: Grant Gainey
QA Contact: Red Hat Network Quality Assurance
URL: https://rhn.redhat.com/rhn/systems/Sy...
Whiteboard: US=#17619
: 204339 248801 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2008-03-14 19:29 UTC by Rik van Riel
Modified: 2018-10-19 22:12 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2010-06-14 21:52:35 UTC
Embargoed:

Attachments (Terms of Use)

Description Rik van Riel 2008-03-14 19:29:27 UTC 
Description of problem:

A customer with 3 paid entitlements is seeing "Update:  3 systems entitled, 1
available entitlement (4 total)" on the RHN web site.

This caused me and somebody in GSS to waste some time, because RHN shows the
customer one more entitlement than the customer actually has.

Version-Release number of selected component (if applicable):

whatever rhn.redhat.com is running on March 14 2008

Expected results:

If a customer has 3 entitlements, the web interface should show 3 entitlements.

Additional info:

1) the customer has an (expired?) demo account

2) this bug is costing GSS time and money, so there is a good reason to fix this bug
Comment 2 Grant Gainey 2008-04-21 12:34:18 UTC 
*** Bug 248801 has been marked as a duplicate of this bug. ***
Comment 3 Amy Owens 2009-02-02 14:35:15 UTC 
*** Bug 204339 has been marked as a duplicate of this bug. ***
Comment 4 Grant Gainey 2010-06-14 21:52:35 UTC 
Demo entitlement is gone.  Closing all demo-entitlement-related BZs.
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