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Bug 441842

Summary: up2date reference without yum reference in errata email
Product: [Retired] Red Hat Network Reporter: Máirín Duffy <duffy>
Component: RHN/OtherAssignee: Mike Orazi <morazi>
Status: CLOSED CURRENTRELEASE QA Contact: Amy Owens <aowens>
Severity: low Docs Contact:
Priority: low    
Version: rhn500CC: rhn-bugs
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard: US=20642
Fixed In Version: 5.0.6 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2008-06-26 20:22:24 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 446437    
Attachments:
Description Flags
example of new line
none
new email- all set in dev none

Description Máirín Duffy 2008-04-10 14:48:29 UTC 
Description of problem:

In the errata emails reporting systems affected by an errata, teh text should be
changed such that it says:

"In that case, you should run 'up2date -p' (Enterprise Linux 2.1, 3, and 4) or
'rhn-profile-sync' (Enterprise Linux 5+) as root on the system in question to
refresh your software profile."

Errata email from customer:

---------------------
Affected Systems List
---------------------
This Errata Advisory may apply to the systems listed below. If you know that
this errata does not apply to a system listed, it might be possible that the
package profile for that server is out of date. In that case you should run
'up2date -p' as root on the system in question to refresh your software profile.

There are 34 affected systems registered in 'Your RHN' (only systems for
which you have explicitly enabled Errata Alerts are shown).
Comment 1 Amy Owens 2008-04-10 14:55:08 UTC 
added to accepted backlog
Comment 2 Amy Owens 2008-05-14 16:39:46 UTC 
movce to sprint 8
Comment 3 John Arnzen 2008-05-20 13:00:34 UTC 
Slight edit to original text recommendation:

---------------------
Affected Systems
---------------------
This Errata Advisory may apply to the systems listed below. If you know that
this errata does not apply to a system listed, RHN's package profile for that
server may be out of date. In that case, you should refresh the system's package
profile by running *one* of the following commands as root on that system:

 * 'up2date -p' (on Enterprise Linux systems prior to RHEL5)
 * 'rhn-profile-sync' (on Enterprise Linux 5 or later)

There are 34 affected systems registered in 'Your RHN' -- only systems for which
you have explicitly enabled Errata Alerts are shown.
...
Comment 4 Amy Owens 2008-05-21 14:35:19 UTC 
this line '*one* of the following commands' now does not look right...I have
attached example
Comment 5 Amy Owens 2008-05-21 14:35:56 UTC 
Created attachment 306255 [details]
example of new line
Comment 6 Mike Orazi 2008-05-23 13:46:51 UTC 
Added some newlines. (rev 118769)
Comment 8 Amy Owens 2008-05-27 14:36:52 UTC 
Created attachment 306776 [details]
new email- all set in dev
Comment 9 Amy Owens 2008-06-16 16:04:25 UTC 
all set in qa