Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

Bug 442544

Summary:	RHN package search using IE7
Product:	[Retired] Red Hat Network	Reporter:	Robert Riggs <rriggs>
Component:	RHN/Other	Assignee:	Mike Orazi <morazi>
Status:	CLOSED WORKSFORME	QA Contact:	Amy Owens <aowens>
Severity:	low	Docs Contact:
Priority:	low
Version:	rhn500	CC:	acarter, rhn-bugs
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2009-03-26 21:01:34 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Robert Riggs 2008-04-15 14:14:28 UTC

> I have a customer who is using IE7 to search packages.  He keeps
> > receiving a 404 error message.  I am not able to reproduce the error
> > using Firefox.  Below is from the customer:
> > 
> > *Robbie,
> > 
> > Hmm, maybe it's my browser. I am using IE 7 (7.0.6001.18000) on Vista
> > SP1 and all QFEs as of today.
> > 
> > I get 404s all the time when using the search feature. Steps for me to
> > reproduce;
> > 
> > 1) log into rhn
> > 2) using the search bar at the top, change from 'Systems' to
> > 'Packages'
> > 3) in the field next to 'Packages', type in 'monit'
> > 4) hit the search button
> > 5) a bunch of results come back because the search is on name AND
> > description
> > 6) click on the letter 'M'
> > 7) get 404 error
> > 
> > Here is the URI;
> >
https://rhn.redhat.com/rhn/channels/software/Search.do?lower=29&ia32=channel-
> > ia32&ia64=channel-
> > ia64&view_mode=search_name_and_summary&search_string=monit&x86=channel-
> > x86_64

Comment 1 Stephen Herr 2008-04-15 15:52:01 UTC

I could not reproduce using either IE 6 or 7 (most current versions) in Windows
XP. I don't have access to a Vista box so I haven't been able to try the
instructions exactly. The 6001 in the IE version number stands for Windows 6
(Vista) Service Pack 1, so if there is a bug in IE it appears to be localized
the at least IE 7 running on Vista. 

As a temporary fix you could have the customer install a free browser (like
firefox) and use that for the time being.

Comment 2 Amanda Carter 2009-03-26 21:01:34 UTC

This bug has been closed due to inactivity.  Please open a new bug with
specific details if this problem is still occurring or if an enhancement is
needed.