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From Bugzilla Helper: User-Agent: Mozilla/4.0 (compatible; MSIE 5.1b1; Mac_PowerPC) Description of problem: I have two different machines that I'm trying to install RH 7.1 on. Every time I run the installer, everything seems to work until you see "Reading package information" in the GUI installer. At this point, the installer will not proceed, and the GUI interface locks up. Going to VC4, I see these errors repeating: <4>hdb: cdrom_decode_status: status=0x51 { DriveReady SeekComplete Error } <4>hdb: cdrom_decode_status: error=0x30 These messages will repeat several times, then I see: <4>hdb: ATAPI reset complete <4>end_request: I/O error, dev 03:40 (hdb), sector 1001696 The sector numbers at the end of the last line increment by multiples of 4 each time. One of these machines ran RH 6.2 for over two years straight without issue. I've installed RH 6.2 on both machines without problems, and tried the "Upgrade" option on my 7.1 box set CD. I get the same exact errors each time. I've also downloaded ISO images and burned CDs from them. Same errors. How reproducible: Always Steps to Reproduce: 1. Insert RH 7.1 CD 1 into CD drive and boot from it 2. Select any kind of install or upgrade method 3. Watch installer freeze, view error messages on VC4 Actual Results: Installation fails. Nothing appears to be written to disk. See errors listed above. Expected Results: Bootable install. Additional info: Here's hardware info on one of the machines: HP Pavilion 4540, stock CD drive, 2 8GB Seagate hard disks in raid configuration (mirrored swap, / & /boot), 128M ram. The other machine is custom-built, but it is the same machine that ran 6.2 without issue for two years. It is currently running 6.2 again, but I still cannot upgrade it to 7.1. Clean install still fails as well. Can I provide any other helpful information?
The kernel is having trouble reading the cdrom for some reason. This can be a number of things...bad cd, bad drive, or kernel problem. Since you've tried both the retail and downloaded cd, I'm going to rule out a bum disc. We have had problems with the kernel trying to use DMA transfers on devices that can't support it. Can you try booting with 'linux ide=nodma' and see if that works?
Ok, I tried that, but it didn't seem to help, unfortunately. I've also investigated installing rpm 4 from source, but that's not going so well. Anything else you can recommend?
I don't know exactly what the problem is. When you downloaded the ISO images, did you verify that the md5sums were correct before you burned them?
Yes, I did verify the checksums. Disk verification was good, too. I've run out of steam on this issue. I've setup both of the machines with version 6.2 again, so I'm giving up on 7 for the time being. Perhaps I'll check out the next release. But I just don't have any more time to track this issue down. Thank you for your help. I hope the issue can be resolved before the next release. Best Wishes, Troy