A user of certain permissions should be able to delete a case and all data associated to the case (i.e. accident, SPAM, etc). Additional thoughts for consideration: 1. Dump to-be-deleted ticket data into an audit/log file for: a) legal review in case we want to go after SPAMmers b) disaster recovery in case the ticket needs to be resurrected. 2. User sets a reason for deleting a ticket (e.g. SPAM, duplicate) that's logged in existing audit files.
Closing my open Issue-Tracker requests.