Bug 449029 - Allow user to delete a ticket (and all associated data)
Allow user to delete a ticket (and all associated data)
Product: Issue-Tracker
Classification: Retired
Component: Other (Show other bugs)
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medium Severity low
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Assigned To: Mike Amburn
Depends On:
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Reported: 2008-05-29 17:49 EDT by Mike Amburn
Modified: 2012-06-26 16:48 EDT (History)
0 users

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Doc Type: Bug Fix
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Last Closed: 2012-06-26 16:48:00 EDT
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Description Mike Amburn 2008-05-29 17:49:48 EDT
A user of certain permissions should be able to delete a case and all data
associated to the case (i.e. accident, SPAM, etc).

Additional thoughts for consideration:

1. Dump to-be-deleted ticket data into an audit/log file for:
a) legal review in case we want to go after SPAMmers
b) disaster recovery in case the ticket needs to be resurrected.

2. User sets a reason for deleting a ticket (e.g. SPAM, duplicate) that's logged
in existing audit files.
Comment 1 Mike Amburn 2012-06-26 16:48:00 EDT
Closing my open Issue-Tracker requests.

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