Bug 449029 - Allow user to delete a ticket (and all associated data)
Summary: Allow user to delete a ticket (and all associated data)
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Issue-Tracker
Classification: Retired
Component: Other
Version: 4.6
Hardware: All
OS: All
medium
low
Target Milestone: ---
Assignee: Mike Amburn
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2008-05-29 21:49 UTC by Mike Amburn
Modified: 2012-06-26 20:48 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2012-06-26 20:48:00 UTC
Embargoed:


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Description Mike Amburn 2008-05-29 21:49:48 UTC
A user of certain permissions should be able to delete a case and all data
associated to the case (i.e. accident, SPAM, etc).

Additional thoughts for consideration:

1. Dump to-be-deleted ticket data into an audit/log file for:
a) legal review in case we want to go after SPAMmers
b) disaster recovery in case the ticket needs to be resurrected.

2. User sets a reason for deleting a ticket (e.g. SPAM, duplicate) that's logged
in existing audit files.

Comment 1 Mike Amburn 2012-06-26 20:48:00 UTC
Closing my open Issue-Tracker requests.


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