Bug 449354 - Upgrade misses libsane-hpaio (Was:xsane reports "Operation not supported" for HP 2820)
Summary: Upgrade misses libsane-hpaio (Was:xsane reports "Operation not supported" fo...
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Fedora
Classification: Fedora
Component: anaconda
Version: 12
Hardware: x86_64
OS: Linux
low
medium
Target Milestone: ---
Assignee: Anaconda Maintenance Team
QA Contact: Fedora Extras Quality Assurance
URL: n/a
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2008-06-02 11:31 UTC by Alec Leamas
Modified: 2010-01-20 18:36 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2010-01-20 18:36:14 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
/root/upgrade.log (30 bytes, text/plain)
2008-06-02 19:15 UTC, Alec Leamas
no flags Details
/var/log/anaconda.log (59.84 KB, text/plain)
2008-06-02 19:18 UTC, Alec Leamas
no flags Details
/var/log/anaconda.syslog (35.11 KB, text/plain)
2008-06-02 19:19 UTC, Alec Leamas
no flags Details

Description Alec Leamas 2008-06-02 11:31:44 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9b5) Gecko/2008043010 Fedora/3.0-0.60.beta5.fc9 Firefox/3.0b5

Description of problem:
My HP 2820 printer/scanner which has worked without problems with FC8. After upgrading to FC9 the printer still works, but not the scanner. The scanner is attached to the network, and can still be used from a FC8 host.




Version-Release number of selected component (if applicable):
hplip-2.8.2-2

How reproducible:
Always


Steps to Reproduce:
1.$ xsane hpaio:/net/HP_Color_LaserJet_2820?ip=192.168.0.10


Actual Results:
message box saying "Operation not supported"

Expected Results:
Normal xsane scan windows

Additional info:

scanimage -L reveals the following:

[dll] load: searching backend `hpaio' in `/usr/lib64/sane'
[dll] load: trying to load `/usr/lib64/sane/libsane-hpaio.so.1'
[dll] load: dlopen()ing `/usr/lib64/sane/libsane-hpaio.so.1'
[dll] load: dlopen() failed (libcrypto.so.6: cannot open shared object file: No such file or directory)

Looking in /lib64/ I find libcrypto.7  but not libcrypto.6.

Comment 1 Tim Waugh 2008-06-02 12:21:21 UTC
What does 'rpm -q libsane-hpaio' say?

Comment 2 Alec Leamas 2008-06-02 12:34:55 UTC
# rpm -q libsane-hpaio
package libsane-hpaio is not installed.

Installing libsane-hpaio resolves problem...

So this is (yet another) upgrade issue, this was definitely working before the
upgrade. Moving to anaconda. Thx for help!


Comment 3 Chris Lumens 2008-06-02 19:06:57 UTC
Please attach /root/upgrade.log, /var/log/anaconda.log, and
/var/log/anaconda.syslog to this bug report.  Thanks!

Comment 4 Alec Leamas 2008-06-02 19:15:40 UTC
Created attachment 307581 [details]
/root/upgrade.log

Comment 5 Alec Leamas 2008-06-02 19:18:06 UTC
Created attachment 307582 [details]
/var/log/anaconda.log

Comment 6 Alec Leamas 2008-06-02 19:19:01 UTC
Created attachment 307583 [details]
/var/log/anaconda.syslog

Comment 7 Alec Leamas 2008-06-02 19:39:04 UTC
You're welcome :-)

Comment 8 Bug Zapper 2009-06-10 01:21:17 UTC
This message is a reminder that Fedora 9 is nearing its end of life.
Approximately 30 (thirty) days from now Fedora will stop maintaining
and issuing updates for Fedora 9.  It is Fedora's policy to close all
bug reports from releases that are no longer maintained.  At that time
this bug will be closed as WONTFIX if it remains open with a Fedora 
'version' of '9'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version prior to Fedora 9's end of life.

Bug Reporter: Thank you for reporting this issue and we are sorry that 
we may not be able to fix it before Fedora 9 is end of life.  If you 
would still like to see this bug fixed and are able to reproduce it 
against a later version of Fedora please change the 'version' of this 
bug to the applicable version.  If you are unable to change the version, 
please add a comment here and someone will do it for you.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events.  Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

The process we are following is described here: 
http://fedoraproject.org/wiki/BugZappers/HouseKeeping

Comment 9 Chris Lumens 2009-07-09 20:41:12 UTC
Sorry for letting this one slip through the cracks unhandled.  Are there still problems here with F11?  There are a variety of reasons this bug could have occurred, but I think it's probably too late to collect information now:

(1) Something changed from multilib to not, or vice versa, and we didn't know about that so were unable to handle it.
(2) The installed system had a later version of a package than the upgrade repo, because a released update had a newer version number than what's in the next release.
(3) anaconda's just busted.

Comment 10 Bug Zapper 2009-07-14 14:59:34 UTC
Fedora 9 changed to end-of-life (EOL) status on 2009-07-10. Fedora 9 is 
no longer maintained, which means that it will not receive any further 
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of 
Fedora please feel free to reopen this bug against that version.

Thank you for reporting this bug and we are sorry it could not be fixed.

Comment 11 Andy Lindeberg 2009-07-14 15:05:02 UTC
Reopening. Go away Bug Zapper!

Comment 12 Bug Zapper 2009-07-15 08:13:54 UTC
Fedora 9 changed to end-of-life (EOL) status on 2009-07-10. Fedora 9 is 
no longer maintained, which means that it will not receive any further 
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of 
Fedora please feel free to reopen this bug against that version.

Thank you for reporting this bug and we are sorry it could not be fixed.

Comment 13 Joel Andres Granados 2009-09-03 10:59:31 UTC
Is this still present in upgrades to f12 (alpha)?

Comment 14 Bug Zapper 2009-11-16 08:07:04 UTC
This bug appears to have been reported against 'rawhide' during the Fedora 12 development cycle.
Changing version to '12'.

More information and reason for this action is here:
http://fedoraproject.org/wiki/BugZappers/HouseKeeping


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