Bug 451122 - Email notifications are sending out incorrect characters when previous case is non-english
Summary: Email notifications are sending out incorrect characters when previous case i...
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: JBoss Customer Support Portal
Classification: Retired
Component: Notifications
Version: 1.3.9
Hardware: All
OS: All
low
low
Target Milestone: ---
: ---
Assignee: JBoss CSP Bug Watch List
QA Contact:
URL:
Whiteboard: Completed Sprint #5
Depends On:
Blocks: 451141
TreeView+ depends on / blocked
 
Reported: 2008-06-12 22:24 UTC by Mike Amburn
Modified: 2008-08-20 16:19 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2008-08-20 16:19:24 UTC
Type: ---
Embargoed:


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Description Mike Amburn 2008-06-12 22:24:55 UTC
Email notifications are sending out incorrect characters when previous case is
non-english.

csp login: jsandagit/redhat

I created a case for I18n testing:
http://cspserver2.app.dev.redhat.com/issue-tracker/?module=issues&action=view&tid=177704

I created a case for notifications testing - all english:
http://cspserver2.app.dev.redhat.com/issue-tracker/?module=issues&action=view&tid=177705&gid=1469

I got an email on the SECOND ticket below - look at the characters, not correct:

-=------
New events have been added to your case Notifications test case 177705

https://enterprise.redhat.com/issue-tracker/?module=issues&action=view&tid=177705

06/03/08 10:18:55 ?? EDT - John Sanda status change:
Issue Registered (Severity: 1)

06/03/08 10:19:43 ?? EDT - John Sanda commented:
Adding a comment to the case as a customer

Comment 1 Nathan Lugert 2008-06-16 12:36:22 UTC
This is not a bug. The AM/PM is displayed via your locale setting. So if your
locale is set to zh then your AM/PM will show up in chinese characters.


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