I've seen a possible flaw in our logic of determining entitlements for customer.
I noticed that any users added to an account after the migration are not picking
up the entitlements. For example
d.parniere@quelle.fr -> has the legacy entitlements
next.user@quelle.fr created 4/2/08 -> does not have the legacy entitlements

So, the frustration is that we've associated legacy entitlements to a specific
user, and the expectation is that the other users on the account would see those
that are enterprise entitlements. Is this the way it was designed, or are we
supposed to be picking up the legacy entitlements for all users in an org?

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Frank
Here's a reproducer in QA, both with passwords Red Hat. Both are in the same org:
d.parniere@quelle.fr
testseconduser

I'm not sure if we've introduced a bug, but there's a chance this has been
around since the migration and would explain several entitlement issues... I'd
appreciate you're assessment. This is big.