Description of problem: Hello. I was attempting to print a document in OpenOffice Writer using a Brother HL-1650 printer (the Make and Model according to the printer configuration is 'Brother HL-1650 Foomatic/Postscript,' and I am using the 'AppSocket/HP JetDirect' method for printing). However, the printed document showed garbled text (see 'cups-printout.png' in the 'cups.zip' attachment), as opposed to what it should have been (see 'normal-printout.png' in the attachment - this copy was printed from Windows XP with OpenOffice, so this is apparently not an OpenOffice bug). No errors show up in the CUPS error log; it simply indicates that the job has "Completed successfully." The 'messages' log file also did not show any errors regarding CUPS. Version-Release number of selected component (if applicable): cups.i386 1:1.3.7-4.fc8 How reproducible: Always Steps to Reproduce: 1. Download the attached 'cups.zip' attachment. 2. Open 'cups.zip.' 3. Launch 'pol-sci-letter-1-demo.odt' from whichever zip utility opened. 4. Print the document. Actual results: The printout had garbled text. CUPS did not show any errors, and errors related to CUPS were not present in any of the log files. Expected results: The printout should not have any problems. Additional info: none
Created attachment 312424 [details] This zip archive contains the images of the expected printout and the actual printout, and the file for reproducing the problem.
I have not been able to reproduce this. I need further information: 1. Please attach the PPD for the queue from /etc/cups/ppd/. 2. Please try the printing troubleshooter (System->Administration->Printing from the main menu, then Help->Troubleshoot from the menu bar) and, when it asks you to print a test page, print from OpenOffice as before. You will probably end up with a troubleshoot.txt file -- please attach that here using the 'Add an attachment' link.
Created attachment 313510 [details] This zip archive contains the PPD file and the troubleshoot text file.
Created attachment 313535 [details] print-to-file.ps I've attached the result of File->Print, Print To File (PostScript) from OpenOffice.org. Please try this: lp -dHL-1650_70N_BR-Script3 -oraw print-to-file.ps Does that result in garbled output?
Yes, the printout comes out garbled.
Created attachment 313590 [details] This picture proves the result using the command "lp -dHL-1650_70N_BR-Script3 -oraw print-to-file.ps".
Created attachment 313607 [details] pol-sci-letter-1-demo.pdf Here is a PDF generated by OpenOffice.org from Fedora 8 (2.3.0-6.15.fc8). Please try printing it like this: lp -dHL-1650_70N_BR-Script3 pol-sci-letter-1-demo.pdf Does that look garbled?
Printing the exported PDF file does NOT result in garbled text.
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Fedora 8 changed to end-of-life (EOL) status on 2009-01-07. Fedora 8 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. Thank you for reporting this bug and we are sorry it could not be fixed.