Red Hat Bugzilla – Bug 459480
Unable to print booklets (Canon iR 3170 Ci)
Last modified: 2016-05-31 21:36:59 EDT
Created attachment 314519 [details] PPD file used for setting up the printer Description of problem: I cannot use one the great features of our Canon iR 3170 Ci printer: to print booklets. After installing the printer (with attached PPD file), there are advanced options available in the print dialogue, however any time I try to print a document as a booklet I finish with the following error: Please insert A3 paper. Evidently, the pages are not shrunk to fit the default page size (which is A4), and which is (I believe) expected. I experienced this problem both when printing from evince and openoffice, neither was I successful with okular. Before upgrading to Fedora 9 I managed to get the expected result with kpdf by setting/pretending the page size to be A5 in kpdf print dialogue (which worked also for A4 documents). The very only constellation which works for me in Fedora 9 is creating a pure A5-paper-size document in openoffice and then printing it. After converting this document into a pdf (still A5), had no success to print it from evince. Got again the same A3-error message. I'm not sure if this is problem of cups, but I can't find any other component which could be responsible for this issue. Version-Release number of selected component (if applicable): cups-1.3.7-8.fc9.i386 How reproducible: Always Steps to Reproduce: 1. install Canon iR 3170 Ci printer with attached PPD file 2. open/create a document in evince/openoffice 3. in print dialogue select "Booklet Printing: On, Saddle Stitch: On" 4. print Actual results: Printer error: Please insert an A3 paper. Expected results: Document pages (of any size?) to be shrunk to A5 and nicely placed on the A4, four per paper, two per one side to produce fold-able booklet. Additional info: If you need any testing don't hesitate to contact me. Thanx for looking into this! :-)
Created attachment 314523 [details] test booklet document - A4 paper size
Created attachment 314524 [details] test booklet document - A5 paper size
Please try using the printing troubleshooter: System->Administration->Printing from the main menu, then select Help->Troubleshoot. It will ask you to print a test page -- do so using evince with the A4 test booklet document. Please attach the resulting troubleshoot.txt file to this bug report using the 'Add an attachment' link further up this page.
Created attachment 314533 [details] Attaching the output of troubleshooter.
Thanks. Now try submitting the print job using lp, like this: lp -dcanon -oBooklet=Left -oSaddleStitch=On A4-booklet.pdf Does that behave in the same way?
> Thanks. Now try submitting the print job using lp Tim, thank YOU for your swiftness! :-) I ran the command and the result is the same: Load the paper bellow: A3 plain
Please attach the file /etc/cups/ppd/canon.ppd (it may be slightly different than the PPD you originally used to create the queue).
Created attachment 314538 [details] /etc/cups/ppd/canon.ppd There are just some DefaultOption changes: diff /etc/cups/ppd/canon.ppd /mnt/archive/tisk/cnr317ce1.ppd 36c36 < *DefaultOption3: True --- > *DefaultOption3: False 49c49 < *DefaultOption5: Q2OOT --- > *DefaultOption5: None 62c62 < *DefaultOption6: True --- > *DefaultOption6: False
Managed to print the booklet with following steps: 1) open pdf file (A4 paper size) 2) file -> page setup -> paper size -> A5 3) file -> finishing booklet = on -> print I'm not sure whether this is a workaround or rather expected way of how this should work. So the question now is: Shall the booklet printing behaviour with default settings be: a) to create a booklet on the matching size of paper as the original is? b) or to request a paper of double size of the original doc? I'd vote for the first one, because this is what you usually do --- get docs in A4 paper size and want to print it on A4 paper size as a booklet (the same applies for letter/letter). I suppose few people would want to create booklets of A3 size as most of printers use standard local paper size of A4/letter.
I think that behaviour depends on the printer's implementation.