Bug 461974 - Map SKUs to categories and not products. Improved SEP usage
Summary: Map SKUs to categories and not products. Improved SEP usage
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: JBoss Customer Support Portal
Classification: Retired
Component: Product Mappings
Version: 1.4
Hardware: All
OS: All
medium
medium
Target Milestone: ---
: ---
Assignee: JBoss CSP Bug Watch List
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2008-09-11 17:50 UTC by Frank Merenda
Modified: 2011-01-31 17:47 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2011-01-31 17:39:21 UTC
Type: ---
Embargoed:

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Description Frank Merenda 2008-09-11 17:50:42 UTC 
Mapping sku to support queue/products.

Product (EAP) goes to 10-15 elements (App server). Elements show up in picklist. Depending on the element, that routes it to the correct support queue. Mapping SKU to Product would simplify things greatly.

Requires more specifications.
Comment 1 David Spalding 2011-01-31 17:39:21 UTC 
Bugs are no longer tracked under this classification. CSP is now monitored in 
Other | Customer Portal | Integrated app: JBoss CSP. 

Please refile any current defect records or RFEs under the current 
classification.
Comment 2 David Spalding 2011-01-31 17:47:26 UTC 
Bugs are no longer tracked under this classification. CSP is now monitored in 
Other | Customer Portal | Integrated app: JBoss CSP. 

Please refile any current defect records or RFEs under the current 
classification.
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