+++ This bug was initially created as a clone of Bug #462823 +++
This also applies to RHEL 5, although sos package version is slightly different:
sos-1.7-9.2.el5_2.2

Description of problem:
Creating a sosreport on systems configured to a non-US locate, the cluster plugin fails during service/chkconfig tests.

Version-Release number of selected component (if applicable):
sos-1.7-6.1.el4_6.2-noarch

How reproducible:
always


Steps to Reproduce:
1. set system locale to non-US (below output is taken from a german locale)
2. execute sosreport
  
Actual results:
One or more plugins have detected a problem in your configuration.
Please review the following messages:

cluster:
    * service cman is not started in default runlevel
    * service ccsd is not started in default runlevel
    * service rgmanager is not started in default runlevel
    * service fenced is not started in default runlevel

Are you sure you would like to continue (y/n) ?

Expected results:
no warning messages, since services are running and active

Additional info:
Example output of chkconfig --list ccsd:
ccsd            0:Aus   1:Aus   2:Ein   3:Ein   4:Ein   5:Ein   6:Aus

And the service is running:
root      4385  0.0  0.0 21860 1292 ?        Ssl  Sep01   1:27 ccsd

The python script is checking for the value "On":
/usr/lib/python2.4/site-packages/sos/policyredhat.py
    def runlevelByService(self, name):
        ret = []
        try:
           for tabs in commands.getoutput("/sbin/chkconfig --list %s" % name).split():
              try:
                 (runlevel, onoff) = tabs.split(":", 1)
              except ValueError:
                 pass
              else:
                 if onoff == "on":
                    ret.append(int(runlevel))

IMO the following change would fix the problem:
- for tabs in commands.getoutput("/sbin/chkconfig --list %s" % name).split():
+ for tabs in commands.getoutput("LC_ALL=C /sbin/chkconfig --list %s" % name).split():