Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
For bugs related to Red Hat Enterprise Linux 5 product line. The current stable release is 5.10. For Red Hat Enterprise Linux 6 and above, please visit Red Hat JIRA https://issues.redhat.com/secure/CreateIssue!default.jspa?pid=12332745 to report new issues.

Bug 467126

Summary: Authentication window for Enrollment is blank
Product: Red Hat Enterprise Linux 5 Reporter: Suzanne Hillman <shillman>
Component: escAssignee: Jack Magne <jmagne>
Status: CLOSED ERRATA QA Contact: desktop-bugs <desktop-bugs>
Severity: urgent Docs Contact:
Priority: medium    
Version: 5.3CC: kwirth, ohegarty, rrelyea, syeghiay
Target Milestone: betaKeywords: Desktop, Regression
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-01-20 20:51:20 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
Authentication window with nothing useful in it.
none
No parent error after closing empty auth window none

Description Suzanne Hillman 2008-10-15 21:03:29 UTC
Created attachment 320491 [details]
Authentication window with nothing useful in it.

Description of problem:
Authentication window for Enrollment is blank.

Version-Release number of selected component (if applicable):
esc-1.0.0-36.el5

How reproducible:
Always, although I'm really not sure why this happened.

Steps to Reproduce:
1. Try to enroll a token
2. Enter your password. Hit OK
  
Actual results:
Authentication window is empty (see attachment).

Expected results:
Authentication window should be useful

Additional info:
Also attached the error it gives about its parent window when you close the blank auth window.

Comment 1 Suzanne Hillman 2008-10-15 21:04:07 UTC
Created attachment 320492 [details]
No parent error after closing empty auth window

Comment 2 Jack Magne 2008-10-15 22:10:50 UTC
I've not seen this, but will take a look. What server are you hitting?

Comment 3 Jack Magne 2008-10-15 22:51:30 UTC
On a local build with an independent TPS server, I tried a Format and got the auth window just fine.

Perhaps, this is specific to only Enrolling. Will try that.

Comment 4 Jack Magne 2008-10-16 00:11:29 UTC
Have been able to reproduce locally. This seems to be intermittent here. It looks like a timing issue because if I insert some diagnostic alerts in the Javascript , the issue goes away. Appears to be only with Enrollment so far. Will debug and figure it out.

Comment 18 errata-xmlrpc 2009-01-20 20:51:20 UTC
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHBA-2009-0085.html