Red Hat Bugzilla – Bug 469170
Internal Server Error when registering client.
Last modified: 2012-03-06 03:44:05 EST
Description of problem: When I register a client to the spacewalk server, it fails during the process. Details below. Version-Release number of selected component (if applicable): Client and Server are CentOS5.2, Spacewalk is 0.2, Oracle 10g_64. How reproducible: Not sure, it happens every time when I try to register a server. Steps to Reproduce: 1. 2. 3. Actual results: [root@dhcp05 rhn]# rhnreg_ks --serverUrl=http://spacewalk.isg.informa.com/XMLRPC --username=admin --password=admin --nohardware --force Error reading hardware information: dbus_bindings.DBusException Error reading DMI information: dbus_bindings.DBusException An error has occurred: Internal Server Error See /var/log/up2date for more information [Thu Oct 30 13:12:46 2008] up2date A protocol error occurred: Internal Server Error , attempt #1, [Thu Oct 30 13:12:53 2008] up2date A protocol error occurred: Internal Server Error , attempt #2, [Thu Oct 30 13:13:01 2008] up2date A protocol error occurred: Internal Server Error , attempt #3, [Thu Oct 30 13:13:08 2008] up2date A protocol error occurred: Internal Server Error , attempt #4, [Thu Oct 30 13:13:15 2008] up2date A protocol error occurred: Internal Server Error , attempt #5, [Thu Oct 30 13:13:15 2008] up2date Error communicating with server. The message was: Internal Server Error [Thu Oct 30 13:13:15 2008] up2date Traceback (most recent call last): File "/usr/sbin/rhnreg_ks", line 267, in ? cli.run() File "rhncli.py", line 65, in run File "/usr/sbin/rhnreg_ks", line 155, in main rhnreg.sendPackages(systemId, packageList) File "rhnreg.py", line 644, in sendPackages File "rhnserver.py", line 50, in __call__ File "rpcServer.py", line 263, in doCall up2date_client.up2dateErrors.CommunicationError: Error communicating with server. The message was: Internal Server Error Traceback emails: Exception reported from spacewalk.isg.informa.com Time: Thu Oct 30 13:13:14 2008 Exception type cx_Oracle.DatabaseError Exception while handling function handler Request object information: URI: /XMLRPC Remote Host: 192.168.56.135 Server Name: spacewalk.isg.informa.com:0 Headers passed in: Accept-Encoding: identity Content-Length: 130438 Host: spacewalk.isg.informa.com content-type: text/xml user-agent: rhn.rpclib.py/$Revision: 102540 $ x-client-version: 1 x-info: RPC Processor (C) Red Hat, Inc (version 102540) x-rhn-client-capability: packages.verifyAll(1)=1,caneatCheese(1)=1,packages.extended_profile(1)=1,reboot.reboot(1)=1,packages.verify(1)=1,packages.runTransaction(1)=1,packages.rollBack(1)=1 x-rhn-transport-capability: follow-redirects=2 x-transport-info: Extended Capabilities Transport (C) Red Hat, Inc (version 102540) x-up2date-version: 0.4.17-8 Extra information about this error: Unhandled exception type Exception Handler Information Traceback (most recent call last): File "/usr/share/rhn/server/apacheServer.py", line 57, in __call__ ret = f(req) File "/usr/share/rhn/server/apacheHandler.py", line 201, in handler rhnSQL.rollback() File "/usr/share/rhn/server/rhnSQL/__init__.py", line 150, in rollback return db.rollback(name) File "/usr/share/rhn/server/rhnSQL/int_oracle.py", line 402, in rollback return self.dbh.rollback() DatabaseError: ORA-03114: not connected to ORACLE Local variables by frame Frame rollback in /usr/share/rhn/server/rhnSQL/int_oracle.py at line 402 self = <type 'instance'> <server.rhnSQL.driver_cx_Oracle.Database instance at 0x2af39e3ecfc8> name = <type 'NoneType'> None Frame rollback in /usr/share/rhn/server/rhnSQL/__init__.py at line 150 db = <type 'instance'> <server.rhnSQL.driver_cx_Oracle.Database instance at 0x2af39e3ecfc8> name = <type 'NoneType'> None Frame handler in /usr/share/rhn/server/apacheHandler.py at line 201 h = <type 'instance'> <__builtin__.OracleCursor on <cx_Oracle.Connection to spacewalk@SW>> self = <type 'instance'> <server.apacheHandler.apacheHandler instance at 0x2af39de45c20> req = <type 'mp_request'> <mp_request object at 0x2af39a46e050> ret = <type 'int'> 0 templateStrings = <type 'dict'> {'email_account_info': '\nAccount Information:\n Your Spacewalk login: <login />\n Your Spacewalk email address: <email-address />', 'email_footer': '--the Spacewalk Team', 'hostname': 'spacewalk.isg.informa.com'} row = <type 'NoneType'> None Frame __call__ in /usr/share/rhn/server/apacheServer.py at line 62 self = <type 'instance'> <server.apacheServer.HandlerWrap instance at 0x2af39de278c0> req = <type 'mp_request'> <mp_request object at 0x2af39a46e050> f = <type 'instancemethod'> <bound method apacheHandler.handler of <server.apacheHandler.apacheHandler instance at 0x2af39de45c20>> Frame HandlerDispatch in /usr/lib64/python2.4/site-packages/mod_python/apache.py at line 299 req = <type 'mp_request'> <mp_request object at 0x2af39a46e050> config = <type 'mp_table'> {'PythonInterpreter': 'rhn.server', 'PythonPath': 'sys.path+['/usr/share/rhn']'} self = <type 'instance'> <mod_python.apache.CallBack instance at 0x2af39a467bd8> object = <type 'instance'> <server.apacheServer.HandlerWrap instance at 0x2af39de278c0> l = <type 'list'> ['server.apacheServer', 'Handler'] module = <type 'module'> <module 'server.apacheServer' from '/usr/share/rhn/server/apacheServer.pyc'> hlist = <type 'mp_hlist'> {'handler:'server.apacheServer::Handler','directory':'/XMLRPC/','silent':0} object_str = <type 'str'> Handler debug = <type 'int'> 0 module_name = <type 'str'> server.apacheServer pathstring = <type 'str'> sys.path+['/usr/share/rhn'] result = <type 'int'> 500 Environment for PID=24846 on exception: LANG = C NLS_LANG = english.UTF8 ORACLE_HOME = /opt/oracle PATH = /sbin:/usr/sbin:/bin:/usr/bin PERL_BADFREE = 0 PWD = / SHLVL = 2 TERM = xterm _ = /usr/sbin/httpd /var/log/http/error_log: [root@spacewalk httpd]# tail error_log [Thu Oct 30 13:14:24 2008] (25206) Apache2::SizeLimit httpd process too big, exiting at SIZE=529688 KB SHARE=13896 KB REQUESTS=2 LIFETIME=0 seconds [Thu Oct 30 13:14:25 2008] (25213) Apache2::SizeLimit httpd process too big, exiting at SIZE=444964 KB SHARE=10212 KB REQUESTS=2 LIFETIME=0 seconds [Thu Oct 30 13:14:25 2008] (25219) Apache2::SizeLimit httpd process too big, exiting at SIZE=529688 KB SHARE=13896 KB REQUESTS=2 LIFETIME=0 seconds [Thu Oct 30 13:14:26 2008] (25220) Apache2::SizeLimit httpd process too big, exiting at SIZE=529688 KB SHARE=13896 KB REQUESTS=2 LIFETIME=0 seconds NOTE: it could be that those are from the rhnpush that is still running in the background. It is very very slow... Expected results: A registered client. Additional info:
Sorry, I think there may have been some issues with the database. It seems to work now. Still getting these though, when uploading rpm's: [Thu Oct 30 15:57:21 2008] (20062) Apache2::SizeLimit httpd process too big, exiting at SIZE=444864 KB SHARE=10216 KB REQUESTS=2 LIFETIME=0 seconds [Thu Oct 30 15:57:21 2008] (20063) Apache2::SizeLimit httpd process too big, exiting at SIZE=529588 KB SHARE=13888 KB REQUESTS=2 LIFETIME=0 seconds [Thu Oct 30 15:57:22 2008] (20073) Apache2::SizeLimit httpd process too big, exiting at SIZE=529588 KB SHARE=13888 KB REQUESTS=2 LIFETIME=0 seconds [Thu Oct 30 15:57:22 2008] (20111) Apache2::SizeLimit httpd process too big, exiting at SIZE=529588 KB SHARE=13884 KB REQUESTS=2 LIFETIME=0 seconds [Thu Oct 30 15:57:23 2008] (20112) Apache2::SizeLimit httpd process too big, exiting at SIZE=529588 KB SHARE=13916 KB REQUESTS=2 LIFETIME=0 seconds But that is a seperate issue. Frank