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Bug 472175

Summary: Thunderbird doesn't get messages until user click "OK" in the popup window after setting up a new account
Product: Red Hat Enterprise Linux 5 Reporter: Yolkfull Chow <yzhou>
Component: thunderbirdAssignee: Gecko Maintainer <gecko-bugs-nobody>
Status: CLOSED UPSTREAM QA Contact: desktop-bugs <desktop-bugs>
Severity: medium Docs Contact:
Priority: medium    
Version: 5.2CC: desktop-bugs
Target Milestone: rc   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2009-01-14 09:30:14 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
Screen shot of after freshly setting up an account using normal user none

Description Yolkfull Chow 2008-11-19 06:39:12 UTC 
Description of problem:
As soon as finish setting up a new pop email account(i.e. gmail pop) and click "Finish", an alert window "This folder is being processed.Please wait until processing is complete to get messages."  And then thunderbird will not get any messages unless user click "Ok" button. Moreover if user click the button a little later, and then will be warned "Time Out". Usually, the alert window will popup only when user click "Get Mail" again while thunderbird is getting new messages. But user really did nothing but click "finish" after creating a new account.

Version-Release number of selected component (if applicable):
thunderbird-2.0.0.18-1.el5

How reproducible:
Everytime

Steps to Reproduce:
1. issue #thunderbird -createprofile test_pop in terminal
2. issue #thunderbird -P test_pop, and follow the wizard to finish setting up a pop acount
3.  keep option "Download messges now" is checked by default,and click "Finish".
  
Actual results:
After clicking "Finish",an alert window will pop-up immediately and thunderbird will not get any messages.


Expected results:
There should none alert window pop up and thunderbird get messages immediately after clicking "Finish". Usually


Additional info:
Comment 1 Matěj Cepl 2008-11-25 17:42:02 UTC 
Are you using thunderbird as root? Don't do it -- things won't work for you and it is officially not-supported. Please, retry with normal user.
Comment 2 Yolkfull Chow 2008-12-25 06:43:15 UTC 
Created attachment 327832 [details]
Screen shot of after freshly setting up an account using normal user

I just used normal user to set up an account in latest version of TB, still get this problem. Any updates?
Comment 3 Matěj Cepl 2009-01-13 22:53:37 UTC 
I have a collection of upstream bugs and I will probably close this bug as UPSTREAM. Which one most describes your issue? Or should I file a new one?

https://bugzilla.mozilla.org/show_bug.cgi?id=101584
https://bugzilla.mozilla.org/show_bug.cgi?id=152675
https://bugzilla.mozilla.org/show_bug.cgi?id=323520
https://bugzilla.mozilla.org/show_bug.cgi?id=363273
https://bugzilla.mozilla.org/show_bug.cgi?id=392680
https://bugzilla.mozilla.org/show_bug.cgi?id=403184
https://bugzilla.mozilla.org/show_bug.cgi?id=436939
https://bugzilla.mozilla.org/show_bug.cgi?id=464616
Comment 4 Yolkfull Chow 2009-01-14 01:38:37 UTC 
Confirmed this problem is different between those in the list above although they are a bit similar. Would you please file a new file? Thanks so much.
Regards,
Comment 5 Matěj Cepl 2009-01-14 09:30:14 UTC 
We filed this bug in the upstream database (https://bugzilla.mozilla.org/show_bug.cgi?id=473515) and believe that it is more appropriate to let it be resolved upstream.

Red Hat will continue to track the issue in the centralized upstream bug tracker, and will review any bug fixes that become available for consideration in future updates.

Thank you for the bug report.