+++ This bug was initially created as a clone of Bug #426898 +++ Description of problem: Can't add a file to the hp-sendfax interface. It opens up a dialog that says "Processing fax file..." and hangs forever. Version-Release number of selected component (if applicable): hplip-2.7.7-6.fc8.x86_64 How reproducible: Always Additional info: This is the same bug reported on the hplip forums. The attached patch was extracted from this report, and fixes the problem on my system: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/153152 --- Additional comment from wart on 2007-12-28 01:53:53 EDT --- Created an attachment (id=290483) Patch to set correct fax temp directory --- Additional comment from wart on 2007-12-28 11:40:34 EDT --- Using this patch results in a few selinux avc denials that can be fixed by adding these policy rules: files_manage_generic_tmp_dirs(hplip_t) files_manage_generic_tmp_files(hplip_t) --- Additional comment from oli.uk on 2008-06-20 12:43:24 EDT --- I am experiencing this bug also and would be happy to assist with any testing if/as required - let me know what needs to be done... --- Additional comment from fedora-triage-list on 2008-11-26 04:11:46 EDT --- This message is a reminder that Fedora 8 is nearing its end of life. Approximately 30 (thirty) days from now Fedora will stop maintaining and issuing updates for Fedora 8. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At that time this bug will be closed as WONTFIX if it remains open with a Fedora 'version' of '8'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Fedora version prior to Fedora 8's end of life. Bug Reporter: Thank you for reporting this issue and we are sorry that we may not be able to fix it before Fedora 8 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora please change the 'version' of this bug to the applicable version. If you are unable to change the version, please add a comment here and someone will do it for you. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete. The process we are following is described here: http://fedoraproject.org/wiki/BugZappers/HouseKeeping --- Additional comment from oli.uk on 2008-12-06 07:19:28 EDT --- This problem is also affecting RHEL 5.2 (hplip-1.6.7-4.1.el5_2.4). Can the product be changed to that instead, so the bug can remain open?
Many thanks for creating this new bug. What do I need to do to assist with confirming and/or fixing it?
This request was evaluated by Red Hat Product Management for inclusion, but this component is not scheduled to be updated in the current Red Hat Enterprise Linux release. If you would like this request to be reviewed for the next minor release, ask your support representative to set the next rhel-x.y flag to "?".
The underlying cause of this seems to be the same as bug #233692 (FC6). Dependent bug in RHEL is #501834; support says it will be fixed in 5.5 (with an update to HPLIP 1.7.x).
This request was evaluated by Red Hat Product Management for inclusion in a Red Hat Enterprise Linux release. Product Management has requested further review of this request by Red Hat Engineering, for potential inclusion in a Red Hat Enterprise Linux release for currently deployed products. This request is not yet committed for inclusion in a release.
This request was evaluated by Red Hat Product Management for inclusion in the current release of Red Hat Enterprise Linux. Because the affected component is not scheduled to be updated in the current release, Red Hat is unfortunately unable to address this request at this time. Red Hat invites you to ask your support representative to propose this request, if appropriate and relevant, in the next release of Red Hat Enterprise Linux.
RHEL-5.10 (the next RHEL-5 minor release) is going to be the first production phase 2 [1] release of RHEL-5. Since phase 2 we'll be addressing only security and critical issues. I'm closing this ticket as WONTFIX because this problem is neither security nor critical. [1] https://access.redhat.com/support/policy/updates/errata/