Description of problem:All openoffice applications fail to start. Same failure if selecting from the menu or from an xterm. As a user or as root Version-Release number of selected component (if applicable):3.? From the Fedora 10 dist+ yum updates. How reproducible: Consistant. Steps to Reproduce: 1.Start OO any way with any any component. 2. 3. Actual results:Produces a bugreport listing. Expected results: Additional info:
"Actual results:Produces a bugreport listing." Please attach the bugreport listing
(I) x.org loaded video driver of... (WW) AllowEmptyInput is on, devices using drivers 'kbd' or 'mouse' will be disabled. (II) Loading /usr/lib/xorg/modules/drivers//radeonhd_drv.so (--) Depth 24 pixmap format is 32 bpp (III) Desktop is: GNOME (IV) openoffice.org-kde version is: package openoffice.org-kde is not installed (V) libgcj version is: libgcj-4.3.2-7-i386 (VI) kernel is: Linux 2.6.27.7-134.fc10.i686 #1 SMP Mon Dec 1 22:42:50 EST 2008 i686 athlon i386 (VII) OpenOffice.org core rpm version is: openoffice.org-core-3.0.0-9.10.fc10-i386 (VIII) accessibility is: false (IX) fedora release is: Fedora release 10 (Cambridge) (X) LANG is: en_US.UTF-8 ...start free space details ... Filesystem 1K-blocks Used Available Use% Mounted on /dev/mapper/VolGroup00-LogVol00 149375140 38126620 103538212 27% / /dev/mapper/VolGroup00-LogVol00 149375140 38126620 103538212 27% / ...end free space details ... ...start (default) java details ... java version "1.6.0_0" IcedTea6 1.4 (fedora-7.b12.fc10-i386) Runtime Environment (build 1.6.0_0-b12) OpenJDK Server VM (build 10.0-b19, mixed mode) ...end (default) java details ... ...start sestatus details ... SELinux status: disabled ...end sestatus details ... ...start stackreport details ... 0x7a466c4: 0x1b4a38: /usr/lib/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x256c4 0x7a46fff: 0x1b4a38: /usr/lib/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x25fff 0x110400: 0x0: + 0x400 (__kernel_sigreturn + 0x0) 0x946e28: 0x16fd7c: /lib/libc.so.6 + 0x2ce28 (abort + 0x188) 0x93e40e: 0x16fd7c: /lib/libc.so.6 + 0x2440e (__assert_fail + 0xee) 0xb365ab: 0xfd268: /usr/lib/libX11.so.6 + 0x425ab 0x1091121: 0x92020: /usr/lib/libGL.so.1 + 0x60121 ...end stackreport details ... ...start sample ldd details ... linux-gate.so.1 => (0x00110000) libgtk-x11-2.0.so.0 => /usr/lib/libgtk-x11-2.0.so.0 (0x00158000) libgdk-x11-2.0.so.0 => /usr/lib/libgdk-x11-2.0.so.0 (0x0053e000) libatk-1.0.so.0 => /usr/lib/libatk-1.0.so.0 (0x005d3000) libgio-2.0.so.0 => /lib/libgio-2.0.so.0 (0x005f0000) libpangoft2-1.0.so.0 => /usr/lib/libpangoft2-1.0.so.0 (0x00663000) libgdk_pixbuf-2.0.so.0 => /usr/lib/libgdk_pixbuf-2.0.so.0 (0x0068d000) libpangocairo-1.0.so.0 => /usr/lib/libpangocairo-1.0.so.0 (0x006aa000) libcairo.so.2 => /usr/lib/libcairo.so.2 (0x006b5000) libpango-1.0.so.0 => /usr/lib/libpango-1.0.so.0 (0x0072d000) libfreetype.so.6 => /usr/lib/libfreetype.so.6 (0x00773000) libfontconfig.so.1 => /usr/lib/libfontconfig.so.1 (0x00806000) libgmodule-2.0.so.0 => /lib/libgmodule-2.0.so.0 (0x00835000) libgthread-2.0.so.0 => /lib/libgthread-2.0.so.0 (0x00839000) librt.so.1 => /lib/librt.so.1 (0x0083e000) libdbus-glib-1.so.2 => /usr/lib/libdbus-glib-1.so.2 (0x00848000) libdbus-1.so.3 => /lib/libdbus-1.so.3 (0x00866000) libgobject-2.0.so.0 => /lib/libgobject-2.0.so.0 (0x008a7000) libglib-2.0.so.0 => /lib/libglib-2.0.so.0 (0x00918000) libvclplug_genli.so => /usr/lib/openoffice.org/basis3.0/program/libvclplug_genli.so (0x009fb000) libvclli.so => /usr/lib/openoffice.org/basis3.0/program/libvclli.so (0x00a68000) libpspli.so => /usr/lib/openoffice.org/basis3.0/program/libpspli.so (0xb7f3a000) libsotli.so => /usr/lib/openoffice.org/basis3.0/program/libsotli.so (0x00d5c000) libutlli.so => /usr/lib/openoffice.org/basis3.0/program/libutlli.so (0xb7ecb000) libtlli.so => /usr/lib/openoffice.org/basis3.0/program/libtlli.so (0xb7e49000) libcomphelp4gcc3.so => /usr/lib/openoffice.org/basis3.0/program/libcomphelp4gcc3.so (0xb7d5e000) libucbhelper4gcc3.so => /usr/lib/openoffice.org/basis3.0/program/libucbhelper4gcc3.so (0x00daa000) libuno_cppuhelpergcc3.so.3 => /usr/lib/openoffice.org/basis3.0/program/../ure-link/lib/libuno_cppuhelpergcc3.so.3 (0xb7ce6000) libuno_cppu.so.3 => /usr/lib/openoffice.org/basis3.0/program/../ure-link/lib/libuno_cppu.so.3 (0xb7cb9000) libvos3gcc3.so => /usr/lib/openoffice.org/basis3.0/program/libvos3gcc3.so (0xb7c97000) libuno_sal.so.3 => /usr/lib/openoffice.org/basis3.0/program/../ure-link/lib/libuno_sal.so.3 (0xb7adb000) libXrandr.so.2 => /usr/lib/libXrandr.so.2 (0x008e8000) libX11.so.6 => /usr/lib/libX11.so.6 (0xb79da000) libXext.so.6 => /usr/lib/libXext.so.6 (0xb79ca000) libdl.so.2 => /lib/libdl.so.2 (0x008ef000) libpthread.so.0 => /lib/libpthread.so.0 (0xb79b0000) libstlport_gcc.so => /usr/lib/openoffice.org/basis3.0/program/../ure-link/lib/libstlport_gcc.so (0xb78e5000) libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0xb77f3000) libm.so.6 => /lib/libm.so.6 (0xb77ca000) libgcc_s.so.1 => /lib/libgcc_s.so.1 (0xb77bc000) libc.so.6 => /lib/libc.so.6 (0xb7648000) libXcomposite.so.1 => /usr/lib/libXcomposite.so.1 (0x00e04000) libXdamage.so.1 => /usr/lib/libXdamage.so.1 (0x00e07000) libXfixes.so.3 => /usr/lib/libXfixes.so.3 (0x00e0a000) libpng12.so.0 => /usr/lib/libpng12.so.0 (0xb761f000) libXrender.so.1 => /usr/lib/libXrender.so.1 (0xb7616000) libXinerama.so.1 => /usr/lib/libXinerama.so.1 (0xb7612000) libXi.so.6 => /usr/lib/libXi.so.6 (0xb7609000) libXcursor.so.1 => /usr/lib/libXcursor.so.1 (0xb75ff000) libselinux.so.1 => /lib/libselinux.so.1 (0xb75e3000) libpixman-1.so.0 => /usr/lib/libpixman-1.so.0 (0xb759c000) libz.so.1 => /lib/libz.so.1 (0xb7587000) libexpat.so.1 => /lib/libexpat.so.1 (0xb7560000) /lib/ld-linux.so.2 (0x008f5000) libnsl.so.1 => /lib/libnsl.so.1 (0xb7546000) libcap.so.2 => /lib/libcap.so.2 (0xb7541000) libSM.so.6 => /usr/lib/libSM.so.6 (0xb7539000) libICE.so.6 => /usr/lib/libICE.so.6 (0xb751e000) libi18nisolang1gcc3.so => /usr/lib/openoffice.org/basis3.0/program/libi18nisolang1gcc3.so (0xb7519000) libbasegfxli.so => /usr/lib/openoffice.org/basis3.0/program/libbasegfxli.so (0xb74c8000) libicuuc.so.40 => /usr/lib/libicuuc.so.40 (0xb738a000) libicule.so.40 => /usr/lib/libicule.so.40 (0xb7354000) libjvmaccessgcc3.so.3 => /usr/lib/openoffice.org/basis3.0/program/../ure-link/lib/libjvmaccessgcc3.so.3 (0xb734c000) libuno_salhelpergcc3.so.3 => /usr/lib/openoffice.org/basis3.0/program/../ure-link/lib/libuno_salhelpergcc3.so.3 (0xb7348000) libcrypt.so.1 => /lib/libcrypt.so.1 (0xb7315000) libxcb-xlib.so.0 => /usr/lib/libxcb-xlib.so.0 (0xb7312000) libxcb.so.1 => /usr/lib/libxcb.so.1 (0xb72f6000) libXau.so.6 => /usr/lib/libXau.so.6 (0xb72f3000) libuuid.so.1 => /lib/libuuid.so.1 (0xb72ef000) libicudata.so.40 => /usr/lib/libicudata.so.40 (0xb65a9000) libXdmcp.so.6 => /usr/lib/libXdmcp.so.6 (0xb65a3000) ...end sample ldd details ...
That's a crash from /usr/lib/libGL.so.1 opengl stuff, you can try export SAL_NOOPENGL=true in a terminal and launch OOo from it to see if that works around the problem
Created attachment 327233 [details] possible standalone testcase gcc demo.c -lX11 -lGL
Here are the results of running the demo: [yale@mail Documents]$ ./demo X Error of failed request: BadRequest (invalid request code or no such operation) Major opcode of failed request: 153 (GLX) Minor opcode of failed request: 19 (X_GLXQueryServerString) Serial number of failed request: 14 Current serial number in output stream: 14
perfect :-) a standalone reproducer. As the demo actually works for on my intel and nv drivers it's probably specific to your own driver which is radeonhd_drv from the log
OK, we now know that it is not your problem and I can't afford an nvidia graphics card, so do you have any suggestions? BTW thanks...
Like in comment #3 > export SAL_NOOPENGL=true > oowriter might work to avoid touching any opengl stuff
Thanks for the bug report. We have reviewed the information you have provided above, and there is some additional information we require that will be helpful in our diagnosis of this issue. Please attach your X server config file (/etc/X11/xorg.conf, if available) and X server log file (/var/log/Xorg.*.log) to the bug report as individual uncompressed file attachments using the bugzilla file attachment link below. We will review this issue again once you've had a chance to attach this information. Thanks in advance.
Dunno, the standalone test-case seems compelling if the hardware is available :-)
Added nomodeset to kernel line in grub.conf, removed all traces of the ATI propriety driver, removed xorg.conf and the problem does not reoccur. There may have been some updates to various libraries as well so I cannot guess what actually resolved the problem.
Matej, I'd like to close that one as Radeon KMS was not stable at the time of the bugreport, and reporter says it cannot reproduce anymore.
Does anyone have the mentioned hardware + now stable driver to try the test-case of #5 to see if it now passes or fails ?
Created attachment 333449 [details] OpenOffice startup-failure
I have the same problem. Starting via console with "export SAL_NOOPENGL=true" beforehand works. But where the fucking hack could i alter the menu-settigs in kde 4.2 to make this a default for openoffice? I hope RHEL 5 stays a long time with kde 3.5 - but there amarok from epel is not running due to problems with xine - but that is something completely different problem... ;) [root@rr018 ~]# yum list installed|grep openoffice openoffice.org-brand.i386 1:3.0.1-15.2.fc10 installed openoffice.org-core.i386 1:3.0.1-15.2.fc10 installed openoffice.org-langpack-de.i386 1:3.0.1-15.2.fc10 installed openoffice.org-ure.i386 1:3.0.1-15.2.fc10 installed openoffice.org-writer.i386 1:3.0.1-15.2.fc10 installed openoffice.org-writer-core.i386 1:3.0.1-15.2.fc10 installed [root@rr018 ~]# yum list installed|grep fglrx kmod-fglrx.i686 8.573-1.9.1.fc10.1 installed kmod-fglrx-2.6.27.12-170.2.5.fc10.i686.i686 kmod-fglrx-2.6.27.15-170.2.24.fc10.i686.i686 xorg-x11-drv-fglrx.i386 8.573-1.9.1.fc10 installed xorg-x11-drv-fglrx-libs.i386 8.573-1.9.1.fc10 installed currently i am running kernel 2.6.27.12-170.2.5.fc10.i686.i686, the .15 had problems and got stuck every other hour when under high load - i am doing primegrid-boinc a lot. Changing the graphics card is not an option since this is an laptop. I appended the failure-text from openoffice, alas it is german, and my xorg.conf.
Created attachment 333452 [details] xorg.conf from my Lenovo T60p
'"export SAL_NOOPENGL=true" beforehand works. But where the fucking hack could i alter the menu-settigs in kde 4.2 to make this a default for openoffice?' You could edit /usr/lib/openoffice.org3/program/soffice and put export SAL_NOOPENGL=true in that script, or place it in your ~/.bashrc as a hackaround. OOo 3.1 won't be asking the fairly basic question from openGL anymore which causes so many implementations to fall over in a panic, so in F-11 this problem will probably go under the radar until someone runs something like glxgears or some other application which asks the same questions.
Gerrit, Thank you for the report. I see you are using fglrx. Fedora does not provide or support proprietary drivers. For users who are experiencing problems installing, configuring, or using the unsupported 3rd party proprietary video driver, we suggest directly contacting the video manufacturer to report the issue. ##################################################### Yale, Could you run the test case provided by Caolan ? --- Fedora Bugzappers volunteer triage team https://fedoraproject.org/wiki/BugZappers
Reporter, could you please reply to the previous question? If you won't reply in one month, I will have to close this bug as INSUFFICIENT_DATA. Thank you.
The information we've requested above is required in order to review this problem report further and diagnose or fix the issue if it is still present. Since it has been thirty days or more since we first requested additional information, we're assuming the problem is either no longer present in the current Fedora release, or that there is no longer any interest in tracking the problem. Setting status to "CLOSED: INSUFFICIENT_DATA". If you still experience this problem after updating to our latest Fedora release and can provide the information previously requested, please feel free to reopen the bug report. TK009 -- Fedora Bugzappers volunteer triage team https://fedoraproject.org/wiki/BugZappers