Bug 477708 - X failed to start on laptop Panasonic Toughbook CF-52
Summary: X failed to start on laptop Panasonic Toughbook CF-52
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Enterprise Linux 5
Classification: Red Hat
Component: xorg-x11-drv-ati
Version: 5.3
Hardware: x86_64
OS: Linux
high
urgent
Target Milestone: rc
: ---
Assignee: Dave Airlie
QA Contact: desktop-bugs@redhat.com
URL:
Whiteboard:
Depends On:
Blocks: 928722
TreeView+ depends on / blocked
 
Reported: 2008-12-23 00:13 UTC by Alain Portal
Modified: 2013-04-17 09:26 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2013-04-16 19:26:10 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
Xorg.0.log after reboot (57.98 KB, text/plain)
2008-12-23 00:13 UTC, Alain Portal
no flags Details
First xorg.conf (806 bytes, text/plain)
2008-12-23 00:15 UTC, Alain Portal
no flags Details
Xorg.0.log when no xorg.conf (87.88 KB, text/plain)
2008-12-23 00:24 UTC, Alain Portal
no flags Details
Xorg.0.log after a try with vga module (38.01 KB, text/plain)
2008-12-23 00:28 UTC, Alain Portal
no flags Details
Xorg.0.log RHEL5.3 server beta (43.29 KB, text/plain)
2008-12-24 13:46 UTC, Alain Portal
no flags Details
xorg.conf RHEL server 5.3 beta (833 bytes, text/plain)
2008-12-24 13:48 UTC, Alain Portal
no flags Details
Xorg.0.log RHEL5.3 server beta (87.88 KB, text/plain)
2008-12-24 13:51 UTC, Alain Portal
no flags Details
Xorg.0.log RHEL5.3 server beta (78.33 KB, text/plain)
2008-12-24 13:55 UTC, Alain Portal
no flags Details


Links
System ID Private Priority Status Summary Last Updated
CentOS 3309 0 None None None Never

Description Alain Portal 2008-12-23 00:13:15 UTC
Created attachment 327713 [details]
Xorg.0.log after reboot

Description of problem:

When I try to startx, screen get in a strange variable grey and freeze.
I can't switch between ttys using Ctrl-Alt-F[1-7], I can't kill the server using Ctrl-Alt-BackSpace, I have no other choice to restart the laptop

Version-Release number of selected component (if applicable):

6.6.3-3.13.el5

Additional info:

I reported similar bugs for Fedora 8 & 9:
https://bugzilla.redhat.com/show_bug.cgi?id=440996
https://bugzilla.redhat.com/show_bug.cgi?id=441065

Comment 1 Alain Portal 2008-12-23 00:15:33 UTC
Created attachment 327714 [details]
First xorg.conf

Comment 2 Alain Portal 2008-12-23 00:22:25 UTC
I forget to say that I couldn't identified the video controler.
dmidecode said: ATI Mobility Radeon HD 2300
lspci said: VGA compatible controller: ATI Technologies Inc M71 [Mobility Radeon X2100]

vesa and vga module don't help.

The alone mode I suceeded to start is vga 320x200.

Comment 3 Alain Portal 2008-12-23 00:24:48 UTC
Created attachment 327716 [details]
Xorg.0.log when no xorg.conf

I made a try with removing xorg.conf

Comment 4 Alain Portal 2008-12-23 00:28:05 UTC
Created attachment 327717 [details]
Xorg.0.log after a try with vga module

In this case, xorg.conf is the same as attached but the module is vga

Comment 5 Alain Portal 2008-12-24 13:43:21 UTC
I downloaded RHEL server 5.3 beta and try to install it.
Installation in graphical mode (probably 1024x768) succeeded.
Post installation (e.g. adding at least one user) in graphical mode (probably 1600x1000 or better) succeeded.
But after, (supposing restart X), server X freeze.
Screen remain black.
Unable to switch between terminals.
Unable to kill X server.
Unable to restart laptop (Ctrl-Alt-Del) or power off it (button)
No other choice to unplug the battery.

New startup in graphical mode.
At login time, X try to start but failed.

Unplug battery.

Start up in run level 3 to get the following log.

Comment 6 Alain Portal 2008-12-24 13:46:49 UTC
Created attachment 327808 [details]
Xorg.0.log RHEL5.3 server beta

Xorg.0.log after fresh installation of RHEL server 5.3 beta

Comment 7 Alain Portal 2008-12-24 13:48:37 UTC
Created attachment 327809 [details]
xorg.conf RHEL server 5.3 beta

xorg.conf RHEL server 5.3 beta created at installation

Comment 8 Alain Portal 2008-12-24 13:51:52 UTC
Created attachment 327810 [details]
Xorg.0.log RHEL5.3 server beta

Removing the default xorg.conf to force X server to create a configuration on the fly

Comment 9 Alain Portal 2008-12-24 13:55:52 UTC
Created attachment 327812 [details]
Xorg.0.log RHEL5.3 server beta

After using system-config-display --reconfig --set-resolution=800x600 --set-depth=24 --set-driver=vesa

Hope this help...

Merry Christmas

Comment 10 Alain Portal 2010-01-03 05:36:00 UTC
One year, one week and three days there is no answer to the bug I reported.
Still exist on RHEL5.4
Am I blacklisted ?
Or I´m not allowed to install this OS on my laptop?
Please, tell me...

Comment 11 RHEL Program Management 2011-12-16 15:59:05 UTC
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated in the
current release, Red Hat is unfortunately unable to address this
request at this time. Red Hat invites you to ask your support
representative to propose this request, if appropriate and relevant,
in the next release of Red Hat Enterprise Linux.

Comment 15 RHEL Program Management 2013-04-16 19:26:10 UTC
Development Management has reviewed and declined this request.
You may appeal this decision by reopening this request.

Comment 16 Alain Portal 2013-04-16 23:09:32 UTC
You close this bug report without fix and minimal explanation???
Do you follow yours studies in Guantanamo?
Shame on you!

Comment 17 Ondrej Vasik 2013-04-17 09:26:53 UTC
Dear reporter, the closing of this bugzilla is result of cleanup because RHEL-5 entered production phase 2 ( see  https://access.redhat.com/support/policy/updates/errata/ for details ). Red Hat is supported on limited set of hardware, for details, please check https://hardware.redhat.com/ . I don't see your laptop in the list of supported hardware for RHEL-5. For fixing such issues, you need the physical hardware to debug the problem - this is the reason for the limited hardware support.

We appreciate the feedback and look to use reports such as this to guide our efforts at improving our products. That being said, this bug tracking system is not a mechanism for requesting support, and we are not able to  guarantee the timeliness or suitability of a resolution.

Next time, if some issue is critical or in any way time sensitive, please raise a ticket through your regular Red Hat support channels to make certain  it receives the proper attention and prioritization to assure a timely resolution.

For information on how to contact the Red Hat production support team, please visit:
https://www.redhat.com/support/process/production/#howto


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