Red Hat Bugzilla – Bug 479729
Misconfiguration of package
Last modified: 2010-06-28 07:05:48 EDT
Description of problem:
Just after installing OTRS (from EPEL on CentOS5-x86_64, sorry this is not Fedora), browsing link http://<host>/otrs returns error 404 (The requested URL /otrs/ was not found on this server.), and in /var/log/httpd/error_log - "slurp_filename('/var/www/html/otrs') / opening: (2) No such file or directory at /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi/ModPerl/RegistryCooker.pm line 540"
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. yum install otrs
2. (before and after) yum install perl-Net-DNS perl-Authen-SASL perl-XML-Parser
3. service httpd restart
4. wget http://<host or IP>/otrs (this is affected by Allow clause in /etc/httpd/conf.d/otrs.conf so need to be ajusted properly to avoid 403 error)
Additional info: everything mentioned is done on CentOS5-x86_64.
At the moment OTRS is basically unmaintained. The former maintainer has orpahned OTRS.
I'm in the process of understanding the old package and updating it to a current version, but my time is actually very limited, so progress is slow.
Also I`m interessted in Fedora, not in Epel. So Epel might be further down the road.
This bug appears to have been reported against 'rawhide' during the Fedora 11 development cycle.
Changing version to '11'.
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