Red Hat Bugzilla – Bug 482961
openoffice.orrg-writer crashes
Last modified: 2009-03-09 11:03:27 EDT
Description of problem: openoffice.orrg-writer crashes Version-Release number of selected component (if applicable): How reproducible: Every time for me. It starts but crashes when I try to open a file. I can not use it. I include the OOo crash dump I hope it is useful. Steps to Reproduce: 1. 2. 3. Actual results: Expected results: Additional info: (I) x.org loaded video driver of... (WW) AllowEmptyInput is on, devices using drivers 'kbd' or 'mouse' will be disabled. (II) Loading /usr/lib64/xorg/modules/drivers//radeon_drv.so (--) Depth 24 pixmap format is 32 bpp (III) Desktop is: GNOME (IV) openoffice.org-kde version is: package openoffice.org-kde is not installed (V) libgcj version is: libgcj-4.3.2-7-x86_64 (VI) kernel is: Linux 2.6.27.12-170.2.5.fc10.x86_64 #1 SMP Wed Jan 21 01:33:24 EST 2009 x86_64 x86_64 x86_64 (VII) OpenOffice.org core rpm version is: openoffice.org-core-3.0.0-9.10.fc10-x86_64 (VIII) accessibility is: false (IX) fedora release is: Fedora release 10 (Cambridge) (X) LANG is: en_US.UTF-8 ...start free space details ... Filesystem 1K-blocks Used Available Use% Mounted on /dev/sda10 50394964 9777548 38057460 21% /home /dev/sda8 58466620 9749240 45747368 18% / ...end free space details ... ...start (default) java details ... java version "1.6.0_0" IcedTea6 1.4 (fedora-7.b12.fc10-x86_64) Runtime Environment (build 1.6.0_0-b12) OpenJDK 64-Bit Server VM (build 10.0-b19, mixed mode) ...end (default) java details ... ...start sestatus details ... SELinux status: disabled ...end sestatus details ... ...start stackreport details ... 0x36ba637c2b: 0x1eb8a8: /usr/lib64/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x37c2b 0x36ba638843: 0x1eb8a8: /usr/lib64/openoffice.org3/program/../basis-link/ure-link/lib/libuno_sal.so.3 + 0x38843 0x36b6632f90: 0x16bb40: /lib64/libc.so.6 + 0x32f90 0x7f2a9c12f074: 0x20eae8: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x188074 0x7f2a9c0d35bf: 0x20eae8: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x12c5bf 0x7f2a9c0d369a: 0x20eae8: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x12c69a 0x7f2a9c0c23f9: 0x20eae8: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x11b3f9 0x7f2a9c0d6bce: 0x20eae8: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x12fbce 0x7f2a9c0d6cda: 0x20eae8: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x12fcda 0x7f2a9c0d6c04: 0x20eae8: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x12fc04 0x7f2a9c0d6d4c: 0x20eae8: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x12fd4c 0x7f2a9c0caa8a: 0x20eae8: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x123a8a 0x7f2a9c100a6c: 0x20eae8: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x159a6c 0x7f2a9c10318d: 0x20eae8: /usr/lib64/openoffice.org3/program/../basis-link/program/configmgr2.uno.so + 0x15c18d 0x7f2a97f8337c: 0x305868: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0x8937c 0x7f2a97f8f51c: 0x305868: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0x9551c 0x7f2a97f8fcef: 0x305868: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0x95cef 0x7f2ab00a3794: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x2ae794 0x7f2aafff6bec: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x201bec 0x7f2ab0006001: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x211001 (SfxBaseModel::Notify(SfxBroadcaster&, SfxHint const&) + 0xf1) 0x7f2aafbb4df4: 0x122710: /usr/lib64/openoffice.org3/program/../basis-link/program/libsvllx.so + 0xe5df4 (SfxBroadcaster::Broadcast(SfxHint const&) + 0x34) 0x7f2ab0072050: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x27d050 (SfxBaseController::dispose() + 0x570) 0x7f2a97fe9276: 0x305868: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0xef276 0x7f2ab0060ecd: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x26becd 0x7f2ab0069d69: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x274d69 (SfxTopViewFrame::SfxTopViewFrame(SfxFrame*, SfxObjectShell*, unsigned short) + 0x1f9) 0x7f2ab006b8fa: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x2768fa (SfxTopFrame::InsertDocument(SfxObjectShell*) + 0x5da) 0x7f2aaffb9990: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x1c4990 0x7f2ab006bc91: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x276c91 (SfxTopFrame::InsertDocument(SfxObjectShell*) + 0x971) 0x7f2ab0049b3c: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x254b3c 0x7f2a9806ac01: 0x305868: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0x170c01 0x7f2a9806b3c8: 0x305868: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0x1713c8 0x7f2a9805f4fb: 0x305868: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0x1654fb 0x7f2a9805fa28: 0x305868: /usr/lib64/openoffice.org3/program/../basis-link/program/libfwklx.so + 0x165a28 0x6d2201: 0x14ded8: /usr/lib64/openoffice.org3/program/../basis-link/program/libcomphelp4gcc3.so + 0xd0201 (comphelper::SynchronousDispatch::dispatch(com::sun::star::uno::Reference<com::sun::star::uno::XInterface> const&, rtl::OUString const&, rtl::OUString const&, int, com::sun::star::uno::Sequence<com::sun::star::beans::PropertyValue> const&) + 0x3a1) 0x7f2aafef92d1: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x1042d1 0x7f2ab0081773: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x28c773 0x7f2ab0082812: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x28d812 (SfxDispatcher::Execute(unsigned short, unsigned short, unsigned short, SfxItemSet const&) + 0x192) 0x7f2aafefa000: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x105000 0x7f2ab0081773: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x28c773 0x7f2ab0081dee: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x28cdee 0x7f2ab00ac43a: 0x401988: /usr/lib64/openoffice.org3/program/../basis-link/program/libsfxlx.so + 0x2b743a 0x7f2aae4e4ab9: 0x3f0dc8: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0x2d8ab9 0x7f2aa58e255a: 0x8cc30: /usr/lib64/openoffice.org/basis3.0/program/libvclplug_genlx.so + 0x5f55a (SalDisplay::DispatchInternalEvent() + 0xba) 0x7f2aa5f551bf: 0x54ea8: /usr/lib64/openoffice.org/basis3.0/program/libvclplug_gtklx.so + 0x191bf 0x36b7e3779b: 0xdf840: /lib64/libglib-2.0.so.0 + 0x3779b (g_main_context_dispatch + 0x23b) 0x36b7e3af6d: 0xdf840: /lib64/libglib-2.0.so.0 + 0x3af6d 0x36b7e3b12b: 0xdf840: /lib64/libglib-2.0.so.0 + 0x3b12b (g_main_context_iteration + 0x6b) 0x7f2aa5f55355: 0x54ea8: /usr/lib64/openoffice.org/basis3.0/program/libvclplug_gtklx.so + 0x19355 0x7f2aae2fc0ce: 0x3f0dc8: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0xf00ce (Application::Yield(bool) + 0x3e) 0x7f2aae2fc147: 0x3f0dc8: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0xf0147 (Application::Execute() + 0x27) 0xa411f9: 0x74938: /usr/lib64/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x291f9 0x7f2aae3006e4: 0x3f0dc8: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0xf46e4 0x7f2aae300785: 0x3f0dc8: /usr/lib64/openoffice.org3/program/../basis-link/program/libvcllx.so + 0xf4785 (SVMain() + 0x25) 0xa73ddc: 0x74938: /usr/lib64/openoffice.org3/program/../basis-link/program/libsofficeapp.so + 0x5bddc (soffice_main + 0x9c) 0x40094b: 0x1028: /usr/lib64/openoffice.org3/program/swriter.bin + 0x94b (main + 0xb) 0x36b661e576: 0x16bb40: /lib64/libc.so.6 + 0x1e576 (__libc_start_main + 0xe6) 0x400879: 0x1028: /usr/lib64/openoffice.org3/program/swriter.bin + 0x879 ...end stackreport details ... ...start sample ldd details ... linux-vdso.so.1 => (0x00007fff37bff000) libgtk-x11-2.0.so.0 => /usr/lib64/libgtk-x11-2.0.so.0 (0x00000000003cf000) libgdk-x11-2.0.so.0 => /usr/lib64/libgdk-x11-2.0.so.0 (0x0000000000110000) libatk-1.0.so.0 => /usr/lib64/libatk-1.0.so.0 (0x00000000009a4000) libgio-2.0.so.0 => /lib64/libgio-2.0.so.0 (0x0000000000fca000) libpangoft2-1.0.so.0 => /usr/lib64/libpangoft2-1.0.so.0 (0x0000000004961000) libgdk_pixbuf-2.0.so.0 => /usr/lib64/libgdk_pixbuf-2.0.so.0 (0x000000000123e000) libpangocairo-1.0.so.0 => /usr/lib64/libpangocairo-1.0.so.0 (0x000000000145b000) libcairo.so.2 => /usr/lib64/libcairo.so.2 (0x0000000001666000) libpango-1.0.so.0 => /usr/lib64/libpango-1.0.so.0 (0x00000000018da000) libfreetype.so.6 => /usr/lib64/libfreetype.so.6 (0x0000000001b23000) libfontconfig.so.1 => /usr/lib64/libfontconfig.so.1 (0x0000000001dbc000) libgmodule-2.0.so.0 => /lib64/libgmodule-2.0.so.0 (0x000000009f2d3000) libgthread-2.0.so.0 => /lib64/libgthread-2.0.so.0 (0x0000000001fed000) librt.so.1 => /lib64/librt.so.1 (0x00000000021f1000) libdbus-glib-1.so.2 => /usr/lib64/libdbus-glib-1.so.2 (0x00000000023fa000) libdbus-1.so.3 => /lib64/libdbus-1.so.3 (0x000000000261a000) libgobject-2.0.so.0 => /lib64/libgobject-2.0.so.0 (0x0000000002858000) libglib-2.0.so.0 => /lib64/libglib-2.0.so.0 (0x0000000002a9b000) libvclplug_genlx.so => /usr/lib64/openoffice.org/basis3.0/program/libvclplug_genlx.so (0x0000000002d7c000) libvcllx.so => /usr/lib64/openoffice.org/basis3.0/program/libvcllx.so (0x0000000003011000) libpsplx.so => /usr/lib64/openoffice.org/basis3.0/program/libpsplx.so (0x000000000360f000) libsotlx.so => /usr/lib64/openoffice.org/basis3.0/program/libsotlx.so (0x0000000003907000) libutllx.so => /usr/lib64/openoffice.org/basis3.0/program/libutllx.so (0x0000000003b6b000) libtllx.so => /usr/lib64/openoffice.org/basis3.0/program/libtllx.so (0x0000000003e06000) libcomphelp4gcc3.so => /usr/lib64/openoffice.org/basis3.0/program/libcomphelp4gcc3.so (0x00000000040b5000) libucbhelper4gcc3.so => /usr/lib64/openoffice.org/basis3.0/program/libucbhelper4gcc3.so (0x0000000004407000) libuno_cppuhelpergcc3.so.3 => /usr/lib64/openoffice.org/basis3.0/program/../ure-link/lib/libuno_cppuhelpergcc3.so.3 (0x0000000004683000) libuno_cppu.so.3 => /usr/lib64/openoffice.org/basis3.0/program/../ure-link/lib/libuno_cppu.so.3 (0x0000000004b8e000) libvos3gcc3.so => /usr/lib64/openoffice.org/basis3.0/program/libvos3gcc3.so (0x0000000004dbc000) libuno_sal.so.3 => /usr/lib64/openoffice.org/basis3.0/program/../ure-link/lib/libuno_sal.so.3 (0x0000000004fe3000) libXrandr.so.2 => /usr/lib64/libXrandr.so.2 (0x00000000053da000) libX11.so.6 => /usr/lib64/libX11.so.6 (0x00000000055e1000) libXext.so.6 => /usr/lib64/libXext.so.6 (0x00000000058ec000) libdl.so.2 => /lib64/libdl.so.2 (0x0000000005afd000) libpthread.so.0 => /lib64/libpthread.so.0 (0x000000003d97b000) libstdc++.so.6 => /usr/lib64/libstdc++.so.6 (0x0000000005d01000) libm.so.6 => /lib64/libm.so.6 (0x000000000600b000) libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x0000000006290000) libc.so.6 => /lib64/libc.so.6 (0x00000000064a7000) libXcomposite.so.1 => /usr/lib64/libXcomposite.so.1 (0x0000000006819000) libXdamage.so.1 => /usr/lib64/libXdamage.so.1 (0x0000000006a1b000) libXfixes.so.3 => /usr/lib64/libXfixes.so.3 (0x0000000006c1d000) libpng12.so.0 => /usr/lib64/libpng12.so.0 (0x0000000006e22000) libXrender.so.1 => /usr/lib64/libXrender.so.1 (0x00000000bb172000) libXinerama.so.1 => /usr/lib64/libXinerama.so.1 (0x0000000007048000) libXi.so.6 => /usr/lib64/libXi.so.6 (0x000000000724a000) libXcursor.so.1 => /usr/lib64/libXcursor.so.1 (0x0000000007453000) libselinux.so.1 => /lib64/libselinux.so.1 (0x000000000765d000) libpixman-1.so.0 => /usr/lib64/libpixman-1.so.0 (0x0000000007879000) libz.so.1 => /lib64/libz.so.1 (0x0000000007abd000) libexpat.so.1 => /lib64/libexpat.so.1 (0x0000000007cd2000) /lib64/ld-linux-x86-64.so.2 (0x00000036b6200000) libnsl.so.1 => /lib64/libnsl.so.1 (0x0000000007efb000) libcap.so.2 => /lib64/libcap.so.2 (0x0000000008115000) libSM.so.6 => /usr/lib64/libSM.so.6 (0x0000000008319000) libICE.so.6 => /usr/lib64/libICE.so.6 (0x0000000008521000) libi18nisolang1gcc3.so => /usr/lib64/openoffice.org/basis3.0/program/libi18nisolang1gcc3.so (0x000000000873c000) libbasegfxlx.so => /usr/lib64/openoffice.org/basis3.0/program/libbasegfxlx.so (0x0000000008941000) libicuuc.so.40 => /usr/lib64/libicuuc.so.40 (0x0000000008bc8000) libicule.so.40 => /usr/lib64/libicule.so.40 (0x0000000008f11000) libjvmaccessgcc3.so.3 => /usr/lib64/openoffice.org/basis3.0/program/../ure-link/lib/libjvmaccessgcc3.so.3 (0x00000000fca14000) libuno_salhelpergcc3.so.3 => /usr/lib64/openoffice.org/basis3.0/program/../ure-link/lib/libuno_salhelpergcc3.so.3 (0x0000000009146000) libcrypt.so.1 => /lib64/libcrypt.so.1 (0x000000000934a000) libxcb-xlib.so.0 => /usr/lib64/libxcb-xlib.so.0 (0x0000000009582000) libxcb.so.1 => /usr/lib64/libxcb.so.1 (0x0000000009783000) libXau.so.6 => /usr/lib64/libXau.so.6 (0x000000000999e000) libuuid.so.1 => /lib64/libuuid.so.1 (0x0000000009ba0000) libicudata.so.40 => /usr/lib64/libicudata.so.40 (0x00007fb52eb12000) libXdmcp.so.6 => /usr/lib64/libXdmcp.so.6 (0x00000000547b2000) ...end sample ldd details ...
dtardon->jh6x: The problem could be in some configuration file. Could you move $HOME/.openoffice.org away and try if it persists? If yes: does it happen for any file or just for one concrete file? If the latter is the case, could you attach it here? The latest openoffice.org available on F-10 is 3.0.1-15.1.fc10.x86_64 . Could you update your installation and check if the problem is still present here?
David, Thanks. Renaming the .openoffice.org directory fixed the problem. I can now open my files. I actually solved a similar problem with xine the same way, so I should have known better. I seldom use swriter or any word processor. I guess there was an issue when I upgraded from Fedora 9 to 10. Because of the time lag I did not correlate. (I use xine and mplayer and vlc a lot.) Thanks again. John
if you still have the original .openoffice.org dir and are willing to share it, then if you tar it up and attach it here we could have a look at why it caused OOo to not start up.
I'll assume that the original problematic .openoffice.org dir is lost, and so close as insufficient info. But if you do happen to still have it, then attach it here.
Created attachment 331188 [details] compressed tar of the .openoffice.org directory that caused the crashing I hope this is useful to you. I am happy it is working now. Thanks. John
Not too much :( Everything works just fine with your configuration.
*** Bug 488428 has been marked as a duplicate of this bug. ***