Red Hat Bugzilla – Bug 490549
CS 8.0 -- ESC reports a loss of Connection to the TPS after a format option is complete (or finishing)
Last modified: 2015-01-04 18:37:19 EST
Created attachment 335444 [details]
Screen Shot of error message
Description of problem:
ESC reports a loss of Connection to the TPS after a format option is complete (or finishing)
Version-Release number of selected component (if applicable):
CS 8.0 Windows version of ESC running on XP Sp2
Steps to Reproduce:
1. Format a 330J token.
2. Wait to the end.
Error message is displayed. Token is actually formatted successfully.
No Error message
Using Safenet 330J cards
Created attachment 335446 [details]
Tps Debug log of the format process (debug level 10)
OK, this looks like we are having problems when the system has to revoke the certs of a previously enrolled card. To get around this for the time being, you may try simply going into the token db UI for TPS and removing that key from the list.
This will be addressed with the fix to the port separation issue, which caused the issue with revoking the certs on the card. The original bug is #490489 .
Installed CS 8.0 build of 06/09/2009 and tested format operation on enrolled and blank 330 J cards, do not have any loss of connection problems.