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User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows 98; COM+ 1.0.2204)
Description of problem:
Attempt to upgrade failed both when attempting to customize packages and
not. I was installing from a Red Hat Linux 7.1 trial version CD set
obtained from the Red Hat booth at the O'Reilly Open Source Convention on
Steps to Reproduce:
1. Insert CD and reboot
2. Follow install path to "Upgrading Your System"
3. Select "Customize packages to be Upgraded"
4. Click "Next"
Actual Results: Got a dialog box saying, "An exceptional condition has
occurred. This is most likely a bug. Please copy the full text of this
exception and file a bug report at http://bugzilla.redhat.com/bugzilla."
I have attached an example of the exception report for the first failure.
I repeated this three times. I should point out that on the first try,
the installer asked for permission to increase my swap file size to 3MB
and I did take the default action, which appeared to complete properly. I
have attached only the first exception report.
When I tried again without customizing, the installer blew up without any
such dialog and took me to the console where it said, "you may safely
reboot your system." The others failed similarly, with minor variations.
Expected Results: A successful update.
Created attachment 25207 [details]
Anaconda exception report
Can you look on VC3 and VC4 and see if there are any error messages reading the CD?
Closing due to inactivity. Please reopen if you have more information.