From Bugzilla Helper: User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows 98; COM+ 1.0.2204) Description of problem: Attempt to upgrade failed both when attempting to customize packages and not. I was installing from a Red Hat Linux 7.1 trial version CD set obtained from the Red Hat booth at the O'Reilly Open Source Convention on 07/27/2001. How reproducible: Always Steps to Reproduce: 1. Insert CD and reboot 2. Follow install path to "Upgrading Your System" 3. Select "Customize packages to be Upgraded" 4. Click "Next" Actual Results: Got a dialog box saying, "An exceptional condition has occurred. This is most likely a bug. Please copy the full text of this exception and file a bug report at http://bugzilla.redhat.com/bugzilla." I have attached an example of the exception report for the first failure. I repeated this three times. I should point out that on the first try, the installer asked for permission to increase my swap file size to 3MB and I did take the default action, which appeared to complete properly. I have attached only the first exception report. When I tried again without customizing, the installer blew up without any such dialog and took me to the console where it said, "you may safely reboot your system." The others failed similarly, with minor variations. Expected Results: A successful update. Additional info: Attached
Created attachment 25207 [details] Anaconda exception report
Can you look on VC3 and VC4 and see if there are any error messages reading the CD?
Closing due to inactivity. Please reopen if you have more information.