Bug 508912 - Error message when client has invalid SSL certificate is not very useful
Error message when client has invalid SSL certificate is not very useful
Status: CLOSED CURRENTRELEASE
Product: Spacewalk
Classification: Community
Component: Clients (Show other bugs)
0.5
All Linux
low Severity medium
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Assigned To: Jan Pazdziora
Red Hat Satellite QA List
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Depends On:
Blocks: space10
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Reported: 2009-06-30 10:01 EDT by Jessica Jones
Modified: 2010-05-05 05:43 EDT (History)
2 users (show)

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Doc Type: Bug Fix
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Last Closed: 2010-05-05 05:43:56 EDT
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RHEL 7.3 requirements from Atomic Host:
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Description Jessica Jones 2009-06-30 10:01:01 EDT
Description of problem:
If you run rhn_register on a client with the wrong SSL certificate in place, then the error message that it gives is not helpful:  It says that an unknown error has occurred, and to contact support.  It takes the support guys a while to work out what the problem actually is without this helpful diagnosis.

Version-Release number of selected component (if applicable):
This particular one came from the Spacewalk 0.5 yum repo for FC10, installed on a newly installed, basic FC10 desktop with no custom/extra packages.

How reproducible:
Very - happens every time.

Steps to Reproduce:
1. Run rhn_register on a machine with the wrong RHN-ORG-TRUSTED-SSL-CERT in place
2. Go through the steps until a box pops up with the verbose but not very useful error message.
Comment 1 Jan Pazdziora 2010-05-05 05:38:04 EDT
Taking.
Comment 2 Jan Pazdziora 2010-05-05 05:43:56 EDT
I assume that we are talking about the text rhn_register, as the graphical one will show a "Provide a security certificate" page.

In the TUI rhn_register from

# rpm -qf /usr/sbin/rhn_register
rhn-setup-0.4.20-33.el5_5.1

the popup says

            │    ┌──────────────┤ Fatal Error ├──────────────┐   ▒ │            
            │    │                                           │   ▒ │            
            │    │ The SSL certificate failed verification.  │   ▒ │            
            │    │                                           │   ▒ │            
            │    │                  ┌────┐                   │   ▒ │            
            │    │                  │ OK │                   │   ▒ │            
            │    │                  └────┘                   │   ▒ │            
            │    │                                           │   ▒ │            
            │    │                                           │   ▒ │            
            │    └───────────────────────────────────────────┘   ▒ │            

now. Therefore, I'm closing this as CURRENTRELEASE.

Please reopen with exact version information of the problem persists.

Thank you,

Jan

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