Description of problem: If you run rhn_register on a client with the wrong SSL certificate in place, then the error message that it gives is not helpful: It says that an unknown error has occurred, and to contact support. It takes the support guys a while to work out what the problem actually is without this helpful diagnosis. Version-Release number of selected component (if applicable): This particular one came from the Spacewalk 0.5 yum repo for FC10, installed on a newly installed, basic FC10 desktop with no custom/extra packages. How reproducible: Very - happens every time. Steps to Reproduce: 1. Run rhn_register on a machine with the wrong RHN-ORG-TRUSTED-SSL-CERT in place 2. Go through the steps until a box pops up with the verbose but not very useful error message.
Taking.
I assume that we are talking about the text rhn_register, as the graphical one will show a "Provide a security certificate" page. In the TUI rhn_register from # rpm -qf /usr/sbin/rhn_register rhn-setup-0.4.20-33.el5_5.1 the popup says │ ┌──────────────┤ Fatal Error ├──────────────┐ ▒ │ │ │ │ ▒ │ │ │ The SSL certificate failed verification. │ ▒ │ │ │ │ ▒ │ │ │ ┌────┐ │ ▒ │ │ │ │ OK │ │ ▒ │ │ │ └────┘ │ ▒ │ │ │ │ ▒ │ │ │ │ ▒ │ │ └───────────────────────────────────────────┘ ▒ │ now. Therefore, I'm closing this as CURRENTRELEASE. Please reopen with exact version information of the problem persists. Thank you, Jan