Bug 509737 - No notification of missing driver
Summary: No notification of missing driver
Keywords:
Status: CLOSED UPSTREAM
Alias: None
Product: Fedora
Classification: Fedora
Component: kdeadmin
Version: 11
Hardware: All
OS: Linux
low
high
Target Milestone: ---
Assignee: Than Ngo
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2009-07-05 16:36 UTC by Kvikende
Modified: 2009-07-23 18:24 UTC (History)
8 users (show)

Fixed In Version:
Clone Of: 509177
Environment:
Last Closed: 2009-07-23 18:24:49 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
KDE Software Compilation 201129 0 None None None Never

Description Kvikende 2009-07-05 16:36:15 UTC
+++ This bug was initially created as a clone of Bug #509177 +++

User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; nn-NO; rv:1.9.1b4) Gecko/20090427 Fedora/3.5-0.20.beta4.fc11 Firefox/3.5b4

I have tried to print a receipe but I can't get it to work. In the past everything have worked fine (ie. 6 months ago) but today it isn't. I have tried to install the cups from updates-testing to see if that had any fixes but no.

In the printer applet it says "Status: Stopped" after a little while of "Pending".

I have tried printing from OO.o, Firefox and Okular.

Reproducible: Always

Steps to Reproduce:
1. Plug in my HP PSC 1410 and turn it on. Let it get some time to get detected etc.
2. Print a page
Actual Results:  
Nothing. The printer doesnt show any error blinks or anything

Expected Results:  
A page with my receipe on

--- Additional comment from kvikende on 2009-07-01 12:32:10 EDT ---

Created an attachment (id=350149)
cups error messages

--- Additional comment from twaugh on 2009-07-01 12:37:41 EDT ---

You need to install the hpijs package.

The system-config-printer-applet is meant to spot this situation and prompt you to install the package, but that doesn't seem to be working.

--- Additional comment from kvikende on 2009-07-01 16:10:04 EDT ---

Ok. I will not install hpijs manually (I wrote the recipe down by hand), that way I can retest it when an update has hit updates-testing :)

--- Additional comment from twaugh on 2009-07-01 17:25:55 EDT ---

Thank you.  Of course it can always be tested by disconnecting the printer, removing the hpijs package, and deleting the queue, then reconnecting the printer.

That way you can still print in the interim before I get this problem fixed.

--- Additional comment from kvikende on 2009-07-05 11:33:45 EDT ---

I saw on Fedora Community that there is a version of system-config-printer in testing which has a fix for this bug. I ran:
[root@Huginn ~]# yum --enablerepo=updates-testing update system-config-printer
Loaded plugins: presto, refresh-packagekit
[..Sip..]]
Setting up Update Process
Package(s) system-config-printer available, but not installed.

I also see that I haven't mentioned that I am running KDE, so I am beginning to suspect that this bug is reported to the wrong package as I, when searching for this package, that there is a system-config-printer-kde package.

--- Additional comment from twaugh on 2009-07-05 11:54:01 EDT ---

Yes, an update intended to address this bug is in the pipeline:
  https://admin.fedoraproject.org/updates/F11/FEDORA-2009-6777
but the package has not yet reached the updates-testing repository.

However as you have noted, you don't have the system-config-printer package installed.  Looks like system-config-printer-kde (from the kdeadmin package) needs to be fixed as well.

I've already referenced this bug number in the system-config-printer Fedora update so it would be ideal if you could open a separate bug report against kdeadmin.  Thanks!

Comment 1 Steven M. Parrish 2009-07-22 14:32:59 UTC
Thank you for taking the time to report this issue.

This is an issue that needs to be addressed by the upstream developers. Please report this at http://bugs.kde.org and then add the upstream report information to this report.  We will monitor the upstream report for a resolution to this issue, and will review any bug fixes that become available for consideration in future updates.

Setting status to NEEDINFO, and awaiting upstream bug report URL for tracking.

Thanks in advance.

-- 
Steven M. Parrish - KDE Triage Master
                  - PackageKit Triager
Fedora Bugzappers volunteer triage team
https://fedoraproject.org/wiki/BugZappers

Comment 2 Steven M. Parrish 2009-07-23 18:24:49 UTC
Thanks for reporting upstream.  Going to close this report in favor of the upstream one.  Will continue to monitor it for a resolution.

-- 
Steven M. Parrish - KDE Triage Master
                  - PackageKit Triager
Fedora Bugzappers volunteer triage team
https://fedoraproject.org/wiki/BugZappers


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