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Bug 51338 - StarOffice 5.2 Help Files Do Not Load - Red Hat Linux 7.1 Installation
StarOffice 5.2 Help Files Do Not Load - Red Hat Linux 7.1 Installation
Product: Red Hat Linux
Classification: Retired
Component: anaconda (Show other bugs)
i686 Linux
medium Severity medium
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Assigned To: Brent Fox
Brock Organ
Depends On:
  Show dependency treegraph
Reported: 2001-08-09 12:55 EDT by Mike Gajewski
Modified: 2007-04-18 12:35 EDT (History)
0 users

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
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Clone Of:
Last Closed: 2001-08-09 12:55:46 EDT
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oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
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Description Mike Gajewski 2001-08-09 12:55:41 EDT
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 5.01; Windows NT)

Description of problem:
In StarOffice 5.2 click on Help/Contents, help window appears but is 
empty, a blank yellow page. Help icons and drop-box are on the toolbar. 
Click on Search Help icon and Find dialog box appears with all topics. 
Selecting a topic and clicking on Display button produces no result. 

Help Agent is active, but also comes up with similar blank yellow page. 

How reproducible:

Steps to Reproduce:
1. Install Red Hat Linux 7.1
2. Install StarOffice 5.2
3. Launch StarOffice
4. Select Help, then Contents off of the main menu.

Actual Results:  The help window appears but is empty, a blank yellow 

Expected Results:  Some help text in the help window.

Additional info:

I have many sizeable .svh files in the mikeg/office52/help/01 directory.  
I used StarOffice to manually open several of the larger .svh files.  
StarOffice opened all attempts without complaint, using the same Help 
window that opens when you select Help/Contents from the main StarOffice 
menu.  Unfortunately, I observed the same results: the contents panes of 
the Help window are empty (all yellow).

This is a brand new installation.  The only thing I have done is install 
RHL 7.1, then install and run StarOffice.

A review of the Sun StarOffice support forum has nothing on this topic.
Comment 1 Brent Fox 2001-08-09 22:35:14 EDT
There may indeed be a problem with StarOffice, but it's certainly nothing I can
help you with.  I work on Anaconda, the Red Hat Linux installer.  The problem
you are seeing is unrelated to Anaconda.  It's unfortunate that Sun doesn't have
a public bug tracking system for Star Office like we do for Red Hat Linux, but
I'm afraid I'm not much help for bugs in Star Office.

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