Red Hat Bugzilla – Bug 51338
StarOffice 5.2 Help Files Do Not Load - Red Hat Linux 7.1 Installation
Last modified: 2007-04-18 12:35:40 EDT
From Bugzilla Helper: User-Agent: Mozilla/4.0 (compatible; MSIE 5.01; Windows NT) Description of problem: In StarOffice 5.2 click on Help/Contents, help window appears but is empty, a blank yellow page. Help icons and drop-box are on the toolbar. Click on Search Help icon and Find dialog box appears with all topics. Selecting a topic and clicking on Display button produces no result. Help Agent is active, but also comes up with similar blank yellow page. How reproducible: Always Steps to Reproduce: 1. Install Red Hat Linux 7.1 2. Install StarOffice 5.2 3. Launch StarOffice 4. Select Help, then Contents off of the main menu. Actual Results: The help window appears but is empty, a blank yellow page. Expected Results: Some help text in the help window. Additional info: I have many sizeable .svh files in the mikeg/office52/help/01 directory. I used StarOffice to manually open several of the larger .svh files. StarOffice opened all attempts without complaint, using the same Help window that opens when you select Help/Contents from the main StarOffice menu. Unfortunately, I observed the same results: the contents panes of the Help window are empty (all yellow). This is a brand new installation. The only thing I have done is install RHL 7.1, then install and run StarOffice. A review of the Sun StarOffice support forum has nothing on this topic.
There may indeed be a problem with StarOffice, but it's certainly nothing I can help you with. I work on Anaconda, the Red Hat Linux installer. The problem you are seeing is unrelated to Anaconda. It's unfortunate that Sun doesn't have a public bug tracking system for Star Office like we do for Red Hat Linux, but I'm afraid I'm not much help for bugs in Star Office.