Red Hat Bugzilla – Bug 517007
USB printer not configured automatically
Last modified: 2009-11-20 07:35:21 EST
Description of problem:
During yesterday's Fit And Finish Day, I tested connecting a USB printer.
The printer was detected and a small icon appeared in the notification area. However, printer auto-configuration was not completed and it did not appear in the printer list.
The printer is an HP PhotoSmart C4480.
Version-Release number of selected component (if applicable):
Whichever version was in the Fit And Finish live CD.
Steps to Reproduce:
Please edit /etc/rsyslog.conf and change this line:
to this (i.e. change 'info' to 'debug'):
Then run 'service rsyslog reload'
After that, make sure you don't have a queue configured for that printer, make a note of the exact time, then connect it and power it on.
What's in /var/log/messages after the point it is connected?
Created attachment 357170 [details]
content of /var/log/messages at time of printer connection
There was a message from the notification icon that there wasn't a driver for the printer.
That's because there isn't an exact match for that model, and we don't automatically configure queues if we aren't confident they will work.
The closest match it found was the c4380 driver, although it *ought* to have considered the c4400 driver the closest. It still wouldn't count this as an exact match, so wouldn't automatically configure a queue for that.
I think it needs to be taught how to spot the keyword "series", and use it to deduce whether this driver should count as an exact match.
Actually it seems to be simpler than this.
Could you please install the 'hpijs' package and let me know whether the printer is automatically configured when connected?