Description of problem:
Null Pointer Exception in Production Logs
2009-09-29 03:30:57,811 ERROR [STDERR] java.lang.NullPointerException
2009-09-29 03:30:57,811 ERROR [STDERR] at com.jboss.jbossnetwork.issuetracker.Tickets.getExpirationInMillis(Tickets.java:498)
I believe this is being caused by Gatekeeper trying to send a notification for a ticket that has no expiration time set. In this case the notification is not being sent. Need to add a null check.
Must go through Governance Board.
Added a Null check in Tickets.getExpirationInMillis and return null if is null, otherwise calculate and return the time in milliseconds.return null has no affect on the calling code, but the NullPointerException was causing product group notifications to not be sent if expiration was not previously set.
Testing not required for this bug. Moving to Release Pending
CSP no longer does ticketing. This can/should be closed.