Bug 527126 - bugreport window instruction: need to know it's Red Hat's
Summary: bugreport window instruction: need to know it's Red Hat's
Keywords:
Status: CLOSED NEXTRELEASE
Alias: None
Product: Fedora
Classification: Fedora
Component: openoffice.org
Version: 10
Hardware: All
OS: Linux
low
low
Target Milestone: ---
Assignee: Caolan McNamara
QA Contact: Fedora Extras Quality Assurance
URL: http://www.openoffice.org/issues/show...
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2009-10-04 19:29 UTC by Nick Levinson
Modified: 2009-10-05 06:08 UTC (History)
3 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2009-10-05 06:08:14 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
OpenOffice.org 105400 0 None None None Never

Description Nick Levinson 2009-10-04 19:29:41 UTC
Description of problem:

I submitted a bugreport. Apparently, I should have submitted it to you. Instead, since it came up after OpenOffice.org (OOo) Writer crashed, I submitted it to OOo.

OOo replied that perhaps it should have gone to you. Please see <http://www.openoffice.org/issues/show_bug.cgi?id=105400>, comment of Sep 29 5:53a.

If that's correct, i.e., the crash report window was generated by Red Hat or Fedora, please clarify the window title or the opening lines in the window to say that the bug report should go to Red Hat's Bugzilla.

Version-Release number of selected component (if applicable):

Unknown. For this report, I selected a component but have no idea if that component has anything to do with the problem. I don't know which component caused it.

How reproducible:

Reproducing requires a crash, which I don't want to try, and I don't know what it is that has to crash to reproduce this.

Actual results:

Bugreport window lacked information on which bug reporting system was applicable or which program generated the window.

Expected results:

Clarity, so that I'd file in the correct place, sooner.

Additional info:

Additional details, including possible crash diagnoses re gtk or Fedora, are in the OOo bug report (now closed) linked to above.

I'm running a Pentium 4 Dell Latitude C840 laptop; I think that's a i686 platform.

Thank you.

-- 
Nick

Comment 1 David Tardon 2009-10-05 06:08:14 UTC
Nay, it's not bug-buddy, but openoffice.org's own crash reporting tool. As Caolán said in comment to the upstream bug, we've switched crash handling to abrt in Rawhide, so I guess both we and upstream can "endure" another eight months (or how long it is before F-11's EOL) without changing that title...


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