Bug 551376 - NetworkManager does not detect GSM modem Onda MT503HS
Summary: NetworkManager does not detect GSM modem Onda MT503HS
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Fedora
Classification: Fedora
Component: NetworkManager
Version: 12
Hardware: All
OS: Linux
low
medium
Target Milestone: ---
Assignee: Dan Williams
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2009-12-30 10:58 UTC by enrico.gottardo
Modified: 2010-02-06 00:08 UTC (History)
2 users (show)

Fixed In Version: 0.3-1.git20100119.fc12
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2010-02-06 00:08:07 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
cat /var/log/messages (5.13 KB, application/octet-stream)
2009-12-30 11:00 UTC, enrico.gottardo
no flags Details
modem-manager --debug (7.05 KB, application/octet-stream)
2010-01-05 11:15 UTC, enrico.gottardo
no flags Details

Description enrico.gottardo 2009-12-30 10:58:35 UTC
Description of problem:
The NetworkManager does not detect the GSM modem Onda MT503HS; the same modem works flawlessly with kppp (after having properly configured usb_modeswitch) 

Version-Release number of selected component (if applicable):
- kernel-2.6.31.9-174.fc12.x86_64
- NetworkManager-0.7.996-7.git20091113.fc12.x86_64
- ModemManager-0.2-4.20091105.fc12.x86_64


How reproducible:
Insert the modem in a USB port

Steps to Reproduce:
1. Insert the modem in a USB port
2.
3.
  
Actual results:
The modem is not listed as a Mobile Broadband device in the NetworkManager applet panel

Expected results:
The modem is listed as a Mobile Broadband device in the NetworkManager applet panel


Additional info:
See attached log file (output after plugging-in the modem)-

Comment 1 enrico.gottardo 2009-12-30 11:00:29 UTC
Created attachment 380924 [details]
cat /var/log/messages

cat /var/log/messages, after the modem has been plugged-in

Comment 2 Dan Williams 2010-01-04 22:08:54 UTC
Can I have do a bit of debugging?  If you could do the following, that woudl be great.  Open a terminal, get root with 'su', and:

service NetworkManager stop
killall -TERM modem-manager
modem-manager --debug

and then plug in the modem.  Wait for a bit (maybe a minute or two) and then grab the modem-manager output, and attach it to this bug.  Thanks!

Comment 3 enrico.gottardo 2010-01-05 11:15:02 UTC
Created attachment 381738 [details]
modem-manager --debug

Hi Dan,

here comes the output of modem-manager --debug

Regards
Enrico

Comment 4 Dan Williams 2010-01-17 00:02:21 UTC
Thanks; the +ZPSTM was confusing MM a bit.  I've fixed that upstream (commit 4cb58b8f5f373f5717005a5216d1b4ee8802839c).  Do you by chance have a PIN enabled on the device?

Comment 5 enrico.gottardo 2010-01-18 08:52:33 UTC
Yes, I've the PIN enabled on the device.

Regards
Enrico

Comment 6 Dan Williams 2010-01-19 07:21:03 UTC
Ok, we've fixed that now in a branch upstream in modem-manager.  I'll be integrating that branch right after the modem-manager 0.3 release, and it should allow your device to be correctly detected.  So it shouldn't be long before this issue is fixed.  The upstream bug report for that detection issue is:

https://bugzilla.gnome.org/show_bug.cgi?id=604369

if you'd like to track progress on it.

Comment 7 Dan Williams 2010-01-19 07:25:04 UTC
Ok, the specific issue of the ZTE MF628/MT503HS not responding to probe requests with a PIN enabled has been fixed upstream and should get into Fedora builds soon.  For your reference the upstream bug is:

https://bugzilla.gnome.org/show_bug.cgi?id=604369

and the upstream branch with the fix is:

http://cgit.freedesktop.org/ModemManager/ModemManager/log/?h=probe-cpin

Comment 8 Fedora Update System 2010-01-19 23:36:26 UTC
ModemManager-0.3-1.git20100119.fc12 has been submitted as an update for Fedora 12.
http://admin.fedoraproject.org/updates/ModemManager-0.3-1.git20100119.fc12

Comment 9 enrico.gottardo 2010-01-20 22:37:47 UTC
Many thanks Dan,

In the meanwhile, I disabled the PIN code in the SIM device and everything is OK. I'll be back as soon I'll have the chance to check the package update with the PIN enabled.

Regards
Enrico

Comment 10 Fedora Update System 2010-01-21 00:10:33 UTC
ModemManager-0.3-1.git20100119.fc12 has been pushed to the Fedora 12 testing repository.  If problems still persist, please make note of it in this bug report.
 If you want to test the update, you can install it with 
 su -c 'yum --enablerepo=updates-testing update ModemManager'.  You can provide feedback for this update here: http://admin.fedoraproject.org/updates/F12/FEDORA-2010-0847

Comment 11 enrico.gottardo 2010-01-23 16:55:07 UTC
I've just tried the package in the testing repo: now the modem is correctly identified even with the PIN enabled but i cannot connect with NetworkManager.

It seems that NM cannot pass the PIN code to the device

Comment 12 Fedora Update System 2010-02-06 00:07:49 UTC
ModemManager-0.3-1.git20100119.fc12 has been pushed to the Fedora 12 stable repository.  If problems still persist, please make note of it in this bug report.


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