Bug 55238 - Installer crashes after package group selection screen (graphical mode only)
Summary: Installer crashes after package group selection screen (graphical mode only)
Alias: None
Product: Red Hat Linux
Classification: Retired
Component: anaconda   
(Show other bugs)
Version: 7.2
Hardware: i386
OS: Linux
Target Milestone: ---
Assignee: Brent Fox
QA Contact: Brock Organ
Depends On:
Blocks: JON231
TreeView+ depends on / blocked
Reported: 2001-10-28 00:00 UTC by bob_thing
Modified: 2010-01-22 15:49 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Last Closed: 2001-10-28 16:48:48 UTC
Type: ---
Regression: ---
Mount Type: ---
Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

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Description bob_thing 2001-10-28 00:00:53 UTC
From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)

Description of problem:

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Run setup in graphical mode
2. Proceed through setup
3. Setup crashes every time

Actual Results:  Initial setup works fine, running in graphical mode.  I 
choose custom
install, partition the disk, and select package groups with no problem.  
As soon as I try to advance past the package groups screen, the install 
fails.  There are 15 or so errors that look like this:

Gtk-CRITICAL gtkstyle.c:<line #> (<function name>)
  assertion 'window != NULL' failed

Gdk-CRITICAL gdkwindow.c:<line #> (<function name>)
  assertion 'window != NULL' failed

Followed by

Install exited abnormally

The installer then ejects my CD and tells me I can reboot.

Expected Results:  Uh...the installer should proceed normally, I guess.  
It works fine in text mode setup.

Additional info:

System details:

Athlon 1.4 @ 200 MHz FSB
MSI KT7 Pro2-A (KT133 chipset) mobo
2 x 512 MB ECC RAM
ATI Radeon 64MB DDR
2 x 45 GB Maxtor 7200 RPM HDD
Generic 16X DVD
Yamaha 20x10x40 CD-RW
Generic 1.4 FDD
Creative SBLive Platinum
Intel Pro 100+ NIC



hda1 - 50 MB FAT16 for boot manager (System Commander)
hda2 - extended
hda3 - 35 GB NTFS for WinXP
hda5 - 9 GB ext2
hda6 - 700 MB swap

Comment 1 Brent Fox 2001-10-28 01:12:52 UTC
Hmm...did you click the "Hide Help" button at any point in the installer?

Comment 2 bob_thing 2001-10-28 16:48:43 UTC
Yes, I click Hide Help right away.

Comment 3 Brent Fox 2001-10-28 18:14:02 UTC
Ok.  This has already been reported in bug #54947.  A workaround is to not hide
the help until after the first screen.  What's happening is that when you click
"Next" for the language screen, the installer sets the font in the help screen.
 Well, if you've already clicked "Hide Help", then the help text widget doesn't
exist.  Trying to set the font for a non-existent widget causes a crash.  This
has already been fixed in cvs, but for now, simply not clicking "Hide Help"
until after the language screen should avoid the problem.

If this doesn't work around the problem, please reopen this bug report.

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