Red Hat Bugzilla – Bug 55245
Installer crashes it getst to tetex-fonts-1.0.7-30.rpm, 69 packates remaing
Last modified: 2007-04-18 12:37:49 EDT
From Bugzilla Helper: User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Win 9x 4.90) Description of problem: Have tried upgrading, clean install (3 times: 2 graphical, 1 text) and either the system hangs up or generates a dump. No MD5SUM ran, due to purchase of box from local CompUSA store. Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1. Boot from cdrom 2. Select install type (custom) 3. Actual Results: Crashed when it was near completion Expected Results: Full install, no problems Additional info: Also during install had the following error: /mnt/source/RedHat/RPMS/zlib-1.1.3-24.i386.rpm cannot be read. Pressed OK twice, and then the system continued to install, until it reached the tetex-fonts-1.0.7-30.rpm, and had 69 packages remaining to install.
Created attachment 35281 [details] Dump File Created by Anaconda, When system crashed.
From looking at the debug message you attached, it looks like there is either some problem with the cdroms or with the cdrom drive itself. From looking at the kernel's output: <4>hdc: irq timeout: status=0xd0 { Busy } <4>hdc: ATAPI reset complete <4>hdc: irq timeout: status=0xd0 { Busy } <4>hdc: ATAPI reset complete <4>hdc: irq timeout: status=0xc0 { Busy } <4>hdc: ATAPI reset complete <4>hdc: irq timeout: status=0xc0 { Busy } <4>end_request: I/O error, dev 16:00 (hdc), sector 1233728 <4>hdc: status timeout: status=0xc0 { Busy } <4>hdc: drive not ready for command <4>hdc: ATAPI reset complete <4>spurious 8259A interrupt: IRQ7. <4>hdc: irq timeout: status=0xd0 { Busy } <4>hdc: ATAPI reset complete <4>hdc: irq timeout: status=0xd0 { Busy } <4>hdc: ATAPI reset complete The kernel is having problems reading the cd, and my guess is that the cd is defective. I would recommend exchanging your box set at CompUSA for another copy. I will forward this report to Product Management department, since they are the ones who coordinate the production of the cds.
Any luck here?
We haven't had any confirmed cases of massive numbers of corrupt of CDs. We're still on the lookout, but I think this is a one-off problem.
Closing due to inactivity. Please reopen if you have more information.
Bugzilla 55245: Install was to /hdb, with swap 270MG, / 1.4 Gig. Am certain you need to investigate this issue with drop out's in the package install, as I can attest, I have the same problem many others had in your bugzilla's. I'm very interested in this and about 15 other "installer crashes" bugzillas. I have the same situation here, where on istalling 7.2 from disc's bought in a shop, it crashes whilst installing packages. Drops to prompt and freezes. It is not always the same RPM file. I suspect it is a disc error. But this is the clincher. I returned the set to the newsagency, and they were happy to exchange for another. The second set failed. Same error. Now I am scouting these bug reports for a what to do. I will try the "ide=nodma" work around others seem to have tried. If this doesn't work, do I just return the disc's for a refund? This would really suck, as I'd much prefer an installation, and I can't download x3 lots of 600mb from my slow 56k connection, and I'm not rich enought to pay $99 upwards US, for each install I upgrade to (unfortunately). What can you suggest? I _was_ using Mandrake 8.0 fine :) . Now I'm depressed. I have no linux at all. Unfortunately I don't have a bug report. I can't get one as the installer drops out to a prompt. When I try the dma thing, I'll look for some report or other.