Description of problem: Loaded plugins: presto, refresh-packagekit Traceback (most recent call last): File "/usr/lib64/python2.6/site-packages/setroubleshoot/browser.py", line 122, in submit_button_clicked self.submit() File "/usr/lib64/python2.6/site-packages/setroubleshoot/browser.py", line 185, in submit bug = withBugzillaDo(filer, lambda b: b.createbug(product=filer.getproduct(), File "/usr/lib64/python2.6/site-packages/setroubleshoot/browser.py", line 146, in withBugzillaDo retval = fn(bz) File "/usr/lib64/python2.6/site-packages/setroubleshoot/browser.py", line 185, in <lambda> bug = withBugzillaDo(filer, lambda b: b.createbug(product=filer.getproduct(), File "/usr/lib64/python2.6/site-packages/setroubleshoot/filer.py", line 380, in getproduct details = self.__withBugzillaDo(lambda b: b.getproducts()) File "/usr/lib64/python2.6/site-packages/setroubleshoot/filer.py", line 323, in __withBugzillaDo retval = fn(self._bz) File "/usr/lib64/python2.6/site-packages/setroubleshoot/filer.py", line 380, in <lambda> details = self.__withBugzillaDo(lambda b: b.getproducts()) File "/usr/lib/python2.6/site-packages/bugzilla/base.py", line 369, in getproducts self._products = self._getproducts() File "/usr/lib/python2.6/site-packages/bugzilla/bugzilla3.py", line 54, in _getproducts return r['products'] KeyError: 'products' <wwoods> dwalsh: ooh. okay, yeah.. the getproducts stuff uses an old rhbz call that may have changed or been lost <wwoods> can you make sure there's a bug filed so I don't forget about that? * mnapolis (~mnapolis
I suspect that this is the same as https://bugzilla.redhat.com/show_bug.cgi?id=553878
if it's of any help, I can get (roughly) the same failure from the 'bugzilla' command on F-11, F-12, and rawhide. This is from rawhide: $ bugzilla info --products Traceback (most recent call last): File "/usr/bin/bugzilla", line 595, in <module> main() File "/usr/bin/bugzilla", line 336, in main for k in sorted(bz.products): File "/usr/lib/python2.6/site-packages/bugzilla/base.py", line 373, in <lambda> products = property(fget=lambda self: self.getproducts(), File "/usr/lib/python2.6/site-packages/bugzilla/base.py", line 369, in getproducts self._products = self._getproducts() File "/usr/lib/python2.6/site-packages/bugzilla/bugzilla3.py", line 54, in _getproducts return r['products'] KeyError: 'products' $
Created attachment 384751 [details] attempted fix This seems to fix the problem, but may be a completely incorrect fix. My theory is that the recent bugzilla upgrade has changed what gets returned by Product.get_products(product_ids), but i don't know that, and i don't have any way to test this. This patch changes RHBugzilla3::_getproducts() to use bugzilla.getProdInfo just like RHBugzilla::_getproducts() does.
Also the Product.get_products() api does not return a description field that the bugzilla.getProdInfo() api does.
*** Bug 555975 has been marked as a duplicate of this bug. ***
I'm pretty sure this is caused by a bug in the new Bugzilla code - Product.get() is returning different data than the WebServices API docs say it should. Filed bug 556516 about that.
This bug should be marked as critical. SELinux troubleshooting is important for QA, not just for rawhide but for the current release (fedora 12) as well. Please fix that as soon as possible. There are some SELinux bug i can't report because it doesn't work.
Elad, please use the copy button to grab the message and report it the old fashioned way. Thanks.
We've got 40 abrt-filed duplicates (cc's on a #555975) and growing by the day. Any chance this can get resolved soon? Thanks, Matt
Hi, I have verified this problem, and committed a fix that should be available later on today with the next bugzilla update, so fedora scripts should work again for the function Product.get_products what happened basically is that upstream had in their previous version of bugzilla the fucntion Product.get_products which we had also in RH bugzilla 3.2, and that was the function used by fedora scripts and it was returning the product description, we also had in our RH 3.2 a function we created called Product.get that was returning a structure used by our ajax rpc and upstream didn't have this function. in upstream bugzilla 3.4 they renamed Product.get_products to Product.get and made calling both functions call the same code in the line: BEGIN { *get_products = \&get } and that was caused the problem, I added for now Product.get_products as a separate function again to our RH bugzilla 3.4 until we merge the 2 functions. Regards, Noura
This bug appears to have been reported against 'rawhide' during the Fedora 13 development cycle. Changing version to '13'. More information and reason for this action is here: http://fedoraproject.org/wiki/BugZappers/HouseKeeping
Package: setroubleshoot-server-2.2.91-2.fc14 Architecture: x86_64 OS Release: Fedora release 14 (Branched) How to reproduce ----- was reporting a selinux problem with setroubleshoot against the test version of bugzilla (partners-bugzilla.redhat.com) to see if it works. It doesn't.
No activity in this bug for a long time, seems to be fixed. Closing. -- Fedora Bugzappers volunteer triage team https://fedoraproject.org/wiki/BugZappers