Bug 564490 - Luci will randomly timeout communicating with ricci clients
Summary: Luci will randomly timeout communicating with ricci clients
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 5
Classification: Red Hat
Component: conga
Version: 5.4
Hardware: All
OS: Linux
urgent
urgent
Target Milestone: rc
: ---
Assignee: Chris Feist
QA Contact: Cluster QE
URL:
Whiteboard:
: 563923 (view as bug list)
Depends On:
Blocks: 578952 578954
TreeView+ depends on / blocked
 
Reported: 2010-02-12 21:14 UTC by Shane Bradley
Modified: 2018-11-14 16:25 UTC (History)
12 users (show)

Fixed In Version: conga-0.12.2-14.el5
Doc Type: Bug Fix
Doc Text:
Clone Of:
: 580575 (view as bug list)
Environment:
Last Closed: 2011-01-13 22:27:31 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
Patch to fix bz (607 bytes, patch)
2010-04-01 21:17 UTC, Chris Feist
no flags Details | Diff


Links
System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 732483 1 None None None 2021-01-20 06:05:38 UTC
Red Hat Bugzilla 736795 1 None None None 2021-01-20 06:05:38 UTC
Red Hat Bugzilla 736814 1 None None None 2021-01-20 06:05:38 UTC
Red Hat Bugzilla 736818 1 None None None 2021-01-20 06:05:38 UTC
Red Hat Product Errata RHBA-2011:0033 0 normal SHIPPED_LIVE conga bug fix and enhancement update 2011-01-12 15:59:22 UTC

Internal Links: 732483 736795 736814 736818

Description Shane Bradley 2010-02-12 21:14:42 UTC
Description of problem:

The luci interface will throw timeout errors at random times when
talking with ricci clients. From what we can tell these errors only
started occurring with RHEL 5.4+ release.

The errors are thrown in popup box and "messages" log if debuggin is
enabled. This is the most common error we are seeing and is the most
generic error:
"Feb 10 16:07:17 rh5node1 luci[31064]: Error reading from cs-rh5-1.gsslab.rdu.redhat.com:11111: timeout"

There has also been reports of getting the error, but not as common as
the above. These two errors may or may not be related:
"Error reading from cs-rh5-1.gsslab.rdu.redhat.com:11111: SSL error: SSL_ERROR_ZERO_RETURN

Version-Release number of selected component (if applicable):
luci-0.12.2-6.el5_4.1
ricci-0.12.2-6.el5_4.1

How reproducible:
Randomly occurs and do not have reproducer steps.

Steps to Reproduce:
1. Setup Luci/Ricci as you normally would
2. Then login and manage a cluster
3. Randomly click on links till error occurs
  
Actual results:
A random timeout error will occur.

Expected results:
Timeout error should not occur.

Additional info:

Comment 1 Ben Turner 2010-02-15 14:47:27 UTC
*** Bug 563923 has been marked as a duplicate of this bug. ***

Comment 2 John Ruemker 2010-02-19 15:38:50 UTC
I can confirm these are happening a *lot*, and I only started seeing them in 5.4.  

-John

Comment 25 Chris Feist 2010-04-01 21:17:32 UTC
Created attachment 404098 [details]
Patch to fix bz

Comment 31 Chris Feist 2010-05-20 19:18:33 UTC
This bug is on target to be include for 5.6, if you're looking for the 5.5.z-stream version of this bug, it's 578954.  However, the status is still the same, QE has the package and when it has passed their tests it will be pushed out.

Thanks!
Chris

Comment 38 errata-xmlrpc 2011-01-13 22:27:31 UTC
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.

http://rhn.redhat.com/errata/RHBA-2011-0033.html


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