Bug 570618 - RFE: inform & enable users to self-educate via the beaker web-app. ,
Summary: RFE: inform & enable users to self-educate via the beaker web-app. ,
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Beaker
Classification: Retired
Component: web UI
Version: 0.5
Hardware: All
OS: Linux
low
medium
Target Milestone: future_maint
Assignee: Raymond Mancy
QA Contact:
URL:
Whiteboard: MC
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2010-03-04 21:19 UTC by Kevin Baker
Modified: 2014-12-08 01:01 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: Enhancement
Doc Text:
Clone Of:
Environment:
Last Closed: 2012-11-07 07:23:11 UTC
Embargoed:


Attachments (Terms of Use)

Description Kevin Baker 2010-03-04 21:19:11 UTC
This is a very high level request. Please don't take it as a literal implementation. What I'm looking for is a way to communicate with the user base via the application itself. Information that would be handy to communicate would be

1# User documentation. How To's, FAQ's
2# Communication channels, irc, mailing lists
3# Outage information, upcoming and historical
4# Title bar status information

Some information might be useful to have on every web page in a title bar. Perhaps if there is an upcoming outage or some other event like a lab controller gone down then the title bar could have a link to a full explanation. e.g. Title says "Boston Lab Controller Down - More Info".

Likewise the help tab should be on every page so users can get to documentation.

There should also be a splash page that could list interesting information. Like upcoming outages or what was upgraded as well as links to historical information. It'd be nice if the scheduler splash page could show a graph of the number of jobs scheduled over the last week per time unit and the number of recipes in queue per time unit.

Again, these are just suggestions to reduce the admin & training burden by enabling users to access the information from the application itself.

http://www.digital-web.com/articles/user_interface_design_for_web_applications/

Comment 1 Raymond Mancy 2012-04-10 00:36:13 UTC
Re:#3. The MOTD was an attempt in this direction. For the purpose of outages, known issues, and other succinct pieces of communication, it works reasonably well.

Comment 2 Min Shin 2012-11-07 07:23:11 UTC
This bugs is closed as it is either not in the current Beaker scope or we could not find sufficient data in the bug report for consideration.
Please feel free to reopen the bug with additional information and/or business cases behind it.


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