Bug 574521 - cannot open more than 9 messages at a time in Thunderbird 3.1.2
Summary: cannot open more than 9 messages at a time in Thunderbird 3.1.2
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Fedora
Classification: Fedora
Component: thunderbird
Version: 13
Hardware: All
OS: Linux
low
medium
Target Milestone: ---
Assignee: Jan Horak
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2010-03-17 17:50 UTC by Sara L. Uckelman
Modified: 2011-06-27 15:11 UTC (History)
2 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2011-06-27 15:11:48 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)

Description Sara L. Uckelman 2010-03-17 17:50:40 UTC
Description of problem: It used to be that I could highlight a number of messages in a folder and open them all at the same time; if it was more than a certain number (10-20, I don't really know which), I'd get a warning saying "opening multiple messages may take time, do you want to continue?" and if I said "yes" it would continue.  I tried this today in TB 3.0.3, and found that if I have more than 9 messages highlighted, nothing happens when I try to open them -- no error message, no opened emails.

Version-Release number of selected component (if applicable): 3.0.3


How reproducible: Every time.


Steps to Reproduce:
1. Select more than 10 messages
2. Hit "enter".
3.
  
Actual results: Nothing.


Expected results: Either all of the highlighted messages should open, or an error message saying that this many messages cannot be opened at one time should appear.


Additional info:

Comment 1 Chris Campbell 2010-06-03 15:25:29 UTC
In 3.0.4, I am able to open 15 messages at once. I can either hilight them and hit enter, use the ctrl-o key combination, or choose Messages -> Open Message. Is this still an issue for you?



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Fedora Bugzappers volunteer triage team
https://fedoraproject.org/wiki/BugZappers

Comment 2 Sara L. Uckelman 2010-06-03 16:45:06 UTC
I'm using 3.0.4 as well and just tried again: if I have 9 messages selected, I can open them all at once, if I have 10 or more, then I can't (and I get no error message or any other indication that something is wrong).

Comment 3 Chris Campbell 2010-06-04 11:34:16 UTC
OK, I am not sure what logs or settings to ask for here, so am setting this as triaged as is.

This bug has been triaged



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Fedora Bugzappers volunteer triage team
https://fedoraproject.org/wiki/BugZappers

Comment 4 Sara L. Uckelman 2010-09-05 20:38:25 UTC
I just upgraded to Thunderbird 3.1.2, and I am having the same problem: I cannot open more than 9 messages at a time, and I receive no error message when I try to open more than 9, it just fails.

Comment 5 Sara L. Uckelman 2010-09-05 20:40:26 UTC
I've changed the fedora version to 13, since the problem is still occurring there.

Comment 6 Sara L. Uckelman 2010-09-11 07:23:37 UTC
I have also reported the bug here: https://bugzilla.mozilla.org/show_bug.cgi?id=593723

Comment 7 Sara L. Uckelman 2010-11-25 11:21:24 UTC
This bug has now been fixed, in thunderbird-3.1.6-1.fc13.x86_64.

Comment 8 Bug Zapper 2011-06-02 16:07:05 UTC
This message is a reminder that Fedora 13 is nearing its end of life.
Approximately 30 (thirty) days from now Fedora will stop maintaining
and issuing updates for Fedora 13.  It is Fedora's policy to close all
bug reports from releases that are no longer maintained.  At that time
this bug will be closed as WONTFIX if it remains open with a Fedora 
'version' of '13'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, simply change the 'version' 
to a later Fedora version prior to Fedora 13's end of life.

Bug Reporter: Thank you for reporting this issue and we are sorry that 
we may not be able to fix it before Fedora 13 is end of life.  If you 
would still like to see this bug fixed and are able to reproduce it 
against a later version of Fedora please change the 'version' of this 
bug to the applicable version.  If you are unable to change the version, 
please add a comment here and someone will do it for you.

Although we aim to fix as many bugs as possible during every release's 
lifetime, sometimes those efforts are overtaken by events.  Often a 
more recent Fedora release includes newer upstream software that fixes 
bugs or makes them obsolete.

The process we are following is described here: 
http://fedoraproject.org/wiki/BugZappers/HouseKeeping

Comment 9 Sara L. Uckelman 2011-06-02 16:20:01 UTC
As I noted more than 6 months ago, this bug has been fixed.

Comment 10 Bug Zapper 2011-06-27 15:11:48 UTC
Fedora 13 changed to end-of-life (EOL) status on 2011-06-25. Fedora 13 is 
no longer maintained, which means that it will not receive any further 
security or bug fix updates. As a result we are closing this bug.

If you can reproduce this bug against a currently maintained version of 
Fedora please feel free to reopen this bug against that version.

Thank you for reporting this bug and we are sorry it could not be fixed.


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