Bug 584863 - attachments requires user save file before opening recognized file type
Summary: attachments requires user save file before opening recognized file type
Status: CLOSED NOTABUG
Alias: None
Product: JBoss Customer Support Portal
Classification: Retired
Component: Other
Version: AMS Backlog
Hardware: All
OS: Linux
low
low
Target Milestone: ---
: ---
Assignee: JBoss CSP Bug Watch List
QA Contact:
URL:
Whiteboard:
Keywords:
Depends On: 522598
Blocks:
TreeView+ depends on / blocked
 
Reported: 2010-04-22 15:27 UTC by Ricky Broadnax
Modified: 2010-06-08 14:48 UTC (History)
5 users (show)

(edit)
Clone Of: 522598
(edit)
Last Closed: 2010-06-08 14:48:30 UTC


Attachments (Terms of Use)
Firefox Open File Archive Manager (658.54 KB, image/png)
2010-04-22 15:27 UTC, Ricky Broadnax
no flags Details

Description Ricky Broadnax 2010-04-22 15:27:34 UTC
Created attachment 408358 [details]
Firefox Open File Archive Manager

Description of problem:When attempting to download file attachment, the user must save file to destination prior to opening recognized file type.


Version-Release number of selected component (if applicable):


How reproducible: always.  note it's reproducible in production.  


Steps to Reproduce:
1. Login to https://www.redhat.com/wapps/sso/jboss/login.html
2. Open new case
3. Add attachment
4. Click file to download
  
Actual results: Pop-up is displayed which identifies Opening filename which is a: File Type from path etc. Would you like to save this file. 


Expected results: Pop-up is displayed which identifies Opening filename which is a: File Type from path etc. What should Firefox do with this file. Default Open radio button is selected and user is able to click "OK" pushbutton to open the file without saving file to designated location.

Additional info:


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