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DescriptionMatthias Schroder
2010-04-28 12:40:50 UTC
Description of problem: kernel panic during initial package installation
Version-Release number of selected component (if applicable): 2.6.32-19.el6.x86_64
How reproducible: 100%
Steps to Reproduce:
1. Try to install
2.
3.
Actual results: panic
Expected results: installed RH6beta
Additional info: I use a kickstart file with a somewhat complex kickstart file, allowing me to boot several different OSes. That works if I install the i386 version, but fails when I try to install x86_64.
Comment 2RHEL Program Management
2010-04-28 14:28:57 UTC
This request was evaluated by Red Hat Product Management for inclusion in a Red
Hat Enterprise Linux major release. Product Management has requested further
review of this request by Red Hat Engineering, for potential inclusion in a Red
Hat Enterprise Linux Major release. This request is not yet committed for
inclusion.
Comment 4Matthias Schroder
2010-04-28 20:55:39 UTC
Created attachment 409965[details]
screen shot of traceback
I don't know how to 'classify' the panic, but I have a screenshot of the trace. Unfortunately I did not have a tripod for my phone, so the quality is not the best. But it should be sufficient.
Matthias, unfortunately the beginning of the panic is not on the screen. Is there any chance you could hook this system up to another system via a serial connection?
P.
Comment 6Matthias Schroder
2010-04-30 15:45:50 UTC
Hi Prarit,
yes, that can be done. But I have no idea how to do the necessary configuration, can you point me to some documentation?
Matthias
Comment 8Matthias Schroder
2010-05-03 15:29:24 UTC
Created attachment 411037[details]
log from serial console
Hi Prarit,
the log from the serial console is attached. I was struggling because the PC next to the one in question has a non-working serial port :(
I hope the log is helpful.
Cheers,
Matthias
Hi Matthias,
The log was useful -- thank you for providing it. When reporting a panic or an oops, it is *very* useful for you to supply us with a console log. It makes debugging a lot easier :)
The good news is that your problem has already been fixed by another engineer in BZ 574570. A work-around for your issue is to install and boot with "nmi_watchdog=0" as a kernel option.
Also, if you can boot the system (and I know in this particular instance you were unable too) supplying a 'sosreport' (type sosreport on the command line) for the system is also useful. It provides us with a lot of information about your system and we use it to determine what could be broken.
Thanks again,
P.
*** This bug has been marked as a duplicate of bug 574570 ***