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Bug 593863

Summary:	Cobbler kickstart failure with special characters in organisation name
Product:	Red Hat Satellite 5	Reporter:	Rhys Oxenham <roxenham>
Component:	Provisioning	Assignee:	Justin Sherrill <jsherril>
Status:	CLOSED NOTABUG	QA Contact:	Red Hat Satellite QA List <satqe-list>
Severity:	low	Docs Contact:
Priority:	low
Version:	530	CC:	cperry
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2010-07-13 04:10:38 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:
Bug Blocks:	462714

Description Rhys Oxenham 2010-05-19 21:42:05 UTC

Description of problem:
When the organisation name contains special characters, e.g. 'Example, Inc.' it causes cobbler to fail upon creating a kickstart file.

When Cobbler creates the kickstart name, e.g. 1:servers:Red-Hat, it replaces spaces with '-', yet it doesn't seem to be able to manage special characters such as ',' and '.'. If this is the case then customers/users should not be able to input these into the organisation name, they should also never appear in Satellite Certificates.

Version-Release number of selected component (if applicable):
RHN Satellite 5.3.0 Embedded-Database
RHEL 5.4

How reproducible:
Every time for me on RHN Satellite 5.3.0.

Steps to Reproduce:
1. Create an Organisation with a name that contains special characters, e.g. ','
2. Login as an Organisation Admin or a user that can create kickstarts
3. Attempt to create a kickstart file for this organisation

Actual results:
'Internal Server Error'
The server is unable to create the kickstart file, there's no evidence of anything in the Satellite UI, it's not partially created at all.

Expected results:
Kickstart created based on the organisation, either Satellite or Cobbler needs to be able to parse organisation names with special characters or not allow them to be entered at all.

Additional info:
If the organisation is renamed (even with software/configuration channels assigned) to one without the special characters, e.g. from our previous example 'Example Inc', kickstarts are able to be made straight away.

Log files do show that there's an error in the name (/var/log/tomcat5/catalina.out)

Comment 1 Justin Sherrill 2010-05-19 22:37:26 UTC

What version of spacewalk-java is installed on this satellite? 

This should have already been fixed (just need to yum update spacewalk-java).

-Justin

Comment 2 Rhys Oxenham 2010-05-20 08:30:50 UTC

Hi Justin,

spacewalk-java wasn't even installed on the Satellite! I did a 'yum install' and it provided me with: spacewalk-java.noarch 0:0.5.44-51.el5sat

The exact error message we're getting in the Catalina log file is as follows:

redstone.xmlrpc.XmlRpcFault: cobbler.cexceptions.CX:'invalid characters in name'

Comment 3 Clifford Perry 2010-06-02 17:14:34 UTC

Please open a support ticket for this. Right now we feel this is not a bug and most likely Red Hat Support will be able to confirm cause and resolution.

Cliff

Comment 4 Rhys Oxenham 2010-06-03 07:27:58 UTC

Thanks Cliff, I've been advised that this has actually been resolved in spacewalk-java. 

You may close the ticket.