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Bug 598455 - anaconda fails to find storage on a machine with a single sata disk.
Summary: anaconda fails to find storage on a machine with a single sata disk.
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: anaconda
Version: 6.0
Hardware: All
OS: Linux
high
medium
Target Milestone: rc
: ---
Assignee: Anaconda Maintenance Team
QA Contact: Release Test Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2010-06-01 12:29 UTC by Dan Kenigsberg
Modified: 2010-06-16 19:26 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2010-06-16 18:58:42 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
log of anaconda 13.21.48 showing the same behavior. (7.09 KB, text/plain)
2010-06-02 12:21 UTC, Dan Kenigsberg
no flags Details

Description Dan Kenigsberg 2010-06-01 12:29:14 UTC
Description of problem:
I have a box with a single sata disk, on which I have installed RHEL6 many months ago. Unfortunately, the hard disk died, and I had to reinstall RHEL6 (after replacing the disk, of course).

From various media, anaconda kept dying when it was trying to find storage media. Its backtrace included cleardisks_gui.py:146 and gui.py:1388.
A little debuggin with pdb showed that the only disk (sda) was "hidden" and thus did not appear on the list of available disks.

Version-Release number of selected component (if applicable):
At least on one occasion, I recorded that anaconda version is 13.21.20.5.

Comment 1 Hans de Goede 2010-06-01 13:02:40 UTC
(In reply to comment #0)
> Description of problem:
> I have a box with a single sata disk, on which I have installed RHEL6 many
> months ago. Unfortunately, the hard disk died, and I had to reinstall RHEL6
> (after replacing the disk, of course).
> 
> From various media, anaconda kept dying when it was trying to find storage
> media. Its backtrace included cleardisks_gui.py:146 and gui.py:1388.
> A little debuggin with pdb showed that the only disk (sda) was "hidden" and
> thus did not appear on the list of available disks.
> 
> Version-Release number of selected component (if applicable):
> At least on one occasion, I recorded that anaconda version is 13.21.20.5.    

13.21.20.5 is quite old, please re-test with a recent snapshot. I expect you will then first get a warning that sda is part of an incomplete BIOS RAID set and thus ignored, and then an error dialog that no usable disks are found.

Comment 2 Dan Kenigsberg 2010-06-02 06:49:53 UTC
I've ask Haim to try out a newer rhel6 install iso (there's no faster way, isn't it?).

BTW, after entering Pdb, is there any way to un-raise the exception and continue installation?

Comment 3 Dan Kenigsberg 2010-06-02 12:21:47 UTC
Created attachment 419013 [details]
log of anaconda 13.21.48 showing the same behavior.

Comment 4 Hans de Goede 2010-06-02 13:38:09 UTC
Hi,

Thanks for the log, but to pinpoint this we need all logfiles which can be found under /tmp from tty2, not just anaconda.log. So please try again and attach /tmp/*log here.

Regards,

Hans

Comment 5 David Cantrell 2010-06-16 18:58:42 UTC
If you can reproduce the problem and attach all the log files as described in comment 4, feel free to reopen the bug.

Comment 6 Dan Kenigsberg 2010-06-16 19:26:13 UTC
ֹFortunately for us, unfortunately for anaconda, we've replaced the disk, played with its sata cable, and installation went fine.


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