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Bug 600555

Summary: At registration, Satellite report of exhausted entitlements has confusing message
Product: Red Hat Satellite 5 Reporter: Xixi <xdmoon>
Component: ServerAssignee: Milan Zázrivec <mzazrivec>
Status: CLOSED ERRATA QA Contact: Jan Hutař <jhutar>
Severity: medium Docs Contact:
Priority: medium    
Version: 530CC: cperry, jhutar, jpazdziora, mmraka, xdmoon
Target Milestone: ---Keywords: EasyFix, Patch
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: spacewalk-backend-1.2.13-56 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-11-21 09:44:40 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 715348    
Attachments:
Description Flags
server_token.py.TEST.962563.1.patch none

Description Xixi 2010-06-05 02:28:20 UTC 
Description of problem:
Attempting to register a system under the following conditions:
- with an activation key that specifies Monitoring Entitlements
- no Monitoring Entitlements available
- Registration fails with:

Error Message:
  Registration failed: RHN Software Management service entitlements exhausted
Error Class Code: 91
Error Class Info: Registration token unable to entitle system: maximum membership exceeded

This confuses customer since "Management" sounds like Management entitlements are exhausted, and not the actual (Monitoring) entitlements.

Version-Release number of selected component (if applicable):
Red Hat Network (RHN) Satellite 5.3.0

How reproducible:
Always.

Steps to Reproduce:
1. See above.

Actual results:
See above.

Expected results:
Clearer error message as not to confuse w/ "Management entitlements".

Additional info:
Comment 1 Xixi 2010-06-05 02:30:07 UTC 
Created attachment 421392 [details]
server_token.py.TEST.962563.1.patch

suggested patch (unverified)
Comment 6 Jan Pazdziora (Red Hat) 2011-10-17 14:33:23 UTC 
Fixed in Spacewalk master, 03eae8bd77ab285b69b26bb5ffa12808a29b77c0. Applied the above fix with minor tweaks as the code in Spacewalk is a bit different.
Comment 7 Michael Mráka 2011-10-26 09:00:08 UTC 
Backported to SATELLITE-5.4 as
commit 34e0a39a673983a65d0b182a44398dfc516264ec
    600555 - removing the Management word from the error message because it is not Manag
Comment 12 errata-xmlrpc 2011-11-21 09:44:40 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHBA-2011-1466.html