Bug 600555 - At registration, Satellite report of exhausted entitlements has confusing message
Summary: At registration, Satellite report of exhausted entitlements has confusing mes...
Alias: None
Product: Red Hat Satellite 5
Classification: Red Hat
Component: Server
Version: 530
Hardware: All
OS: Linux
Target Milestone: ---
Assignee: Milan Zázrivec
QA Contact: Jan Hutař
Keywords: EasyFix, Patch
Depends On:
Blocks: sat54-blockers
TreeView+ depends on / blocked
Reported: 2010-06-05 02:28 UTC by Xixi
Modified: 2018-11-26 19:38 UTC (History)
5 users (show)

Clone Of:
Last Closed: 2011-11-21 09:44:40 UTC

Attachments (Terms of Use)
server_token.py.TEST.962563.1.patch (754 bytes, patch)
2010-06-05 02:30 UTC, Xixi
no flags Details | Diff

External Trackers
Tracker ID Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2011:1466 normal SHIPPED_LIVE Red Hat Network Satellite server spacewalk-backend bug fix update 2011-11-21 14:43:48 UTC

Description Xixi 2010-06-05 02:28:20 UTC
Description of problem:
Attempting to register a system under the following conditions:
- with an activation key that specifies Monitoring Entitlements
- no Monitoring Entitlements available
- Registration fails with:

Error Message:
  Registration failed: RHN Software Management service entitlements exhausted
Error Class Code: 91
Error Class Info: Registration token unable to entitle system: maximum membership exceeded

This confuses customer since "Management" sounds like Management entitlements are exhausted, and not the actual (Monitoring) entitlements.

Version-Release number of selected component (if applicable):
Red Hat Network (RHN) Satellite 5.3.0

How reproducible:

Steps to Reproduce:
1. See above.

Actual results:
See above.

Expected results:
Clearer error message as not to confuse w/ "Management entitlements".

Additional info:

Comment 1 Xixi 2010-06-05 02:30:07 UTC
Created attachment 421392 [details]

suggested patch (unverified)

Comment 6 Jan Pazdziora 2011-10-17 14:33:23 UTC
Fixed in Spacewalk master, 03eae8bd77ab285b69b26bb5ffa12808a29b77c0. Applied the above fix with minor tweaks as the code in Spacewalk is a bit different.

Comment 7 Michael Mráka 2011-10-26 09:00:08 UTC
Backported to SATELLITE-5.4 as
commit 34e0a39a673983a65d0b182a44398dfc516264ec
    600555 - removing the Management word from the error message because it is not Manag

Comment 12 errata-xmlrpc 2011-11-21 09:44:40 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.


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