Bug 604886 - [abrt] crash in openoffice.org-brand-1:3.2.0-12.24.fc13: Window::IsSystemWindow: Process /usr/lib64/openoffice.org3/program/soffice.bin was killed by signal 11 (SIGSEGV)
Summary: [abrt] crash in openoffice.org-brand-1:3.2.0-12.24.fc13: Window::IsSystemWind...
Keywords:
Status: CLOSED DUPLICATE of bug 610103
Alias: None
Product: Fedora
Classification: Fedora
Component: openoffice.org
Version: 13
Hardware: x86_64
OS: Linux
low
medium
Target Milestone: ---
Assignee: Caolan McNamara
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard: abrt_hash:54aaa450f67357ed8c1411a1ecd...
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2010-06-16 22:38 UTC by David Allen
Modified: 2010-07-01 15:14 UTC (History)
2 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2010-06-24 19:06:13 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
File: backtrace (31.33 KB, text/plain)
2010-06-16 22:38 UTC, David Allen
no flags Details

Description David Allen 2010-06-16 22:38:41 UTC
abrt 1.1.1 detected a crash.

architecture: x86_64
Attached file: backtrace
cmdline: /usr/lib64/openoffice.org3/program/soffice.bin -nologo -nodefault
component: openoffice.org
crash_function: Window::IsSystemWindow
executable: /usr/lib64/openoffice.org3/program/soffice.bin
global_uuid: 54aaa450f67357ed8c1411a1ecdec6e4822bebd8
kernel: 2.6.33.5-112.fc13.x86_64
package: openoffice.org-brand-1:3.2.0-12.24.fc13
rating: 4
reason: Process /usr/lib64/openoffice.org3/program/soffice.bin was killed by signal 11 (SIGSEGV)
release: Fedora release 13 (Goddard)

comment
-----
This only happens on initial invocation of OpenOffice. Since I only use Writer, I don't know if the problem affects other OOo modules.
Subsequent launches of OOo Writer do not cause crash. Maybe because the Quickstater is no longer running?

How to reproduce
-----
1. OpenOffice Starter is running
2. Lauch OOo Writer from KDE Panel.
3. OOo Writer or OOo Quickstart crashes. Writer does not successfully run.

Comment 1 David Allen 2010-06-16 22:38:43 UTC
Created attachment 424606 [details]
File: backtrace

Comment 2 David Tardon 2010-06-17 06:46:17 UTC
It works fine from Gnome. I'm getting a black screen instead of KDE, so I cannot try it from there.

Comment 3 Caolan McNamara 2010-06-17 10:09:08 UTC
Works fine here, though I only have KDE on rawhide, and not exact F-13. Strangely noone else has reported this, so I suspect there's some special required to get this to happen

Comment 4 Caolan McNamara 2010-06-18 15:54:15 UTC
caolanm->dallen: Are you able to reproduce this ? If so can you give an exact step. What I've tried is logging into KDE, running writer, ticking the use quick starter option under options->openoffice.org, closing all windows except for the quick starter. Logged back in, verified that the quickstarter is visible, ran start->applications->office->openoffice.org word processor. 

Also tried running it real fast before the quickstarter showed up and that seemed to be ok as well.

Comment 5 David Allen 2010-06-18 21:03:32 UTC
I seem to have been wrong about QuickStarter running. Unless it got turned off somehow (which I doubt). So, while the problem persists, it is not likely related to QuickStarter itself.

Comment 6 David Allen 2010-06-18 21:33:34 UTC
(In reply to comment #4)
> caolanm->dallen: Are you able to reproduce this ? If so can you give an exact
> step.

There is only one exact step: launch OOo from the panel in KDE 4.4, running on Fedora 13 (upgraded from F12 - i.e. /not/ a fresh install of F13).

F13 is started in runlevel 5. The Session Manager starts several apps and places them among 8 virtual desktops: 1 Konsole, Firefox (FF), Thunderbird (MTB), Pidgin, Thunar, and Kmix. My startup process is to log into Pidgin and open a Buddy list, and log in to several email accounts and fetch mail with MTB. My FF home page consists of about 40 tabs.

Hardware consists of

o Asus M3N78-EM motherboard
o AMD64 9600 CPU
o 4 GB RAM
o Nvidia 9600GT video card
o Up-to-date (via KPackageKit) Fedora 13

I suppose it could be a memory-related issue.


> What I've tried is logging into KDE, running writer, ticking the use
> quick starter option under options->openoffice.org, closing all windows except
> for the quick starter. Logged back in, verified that the quickstarter is
> visible, ran start->applications->office->openoffice.org word processor. 
> 
> Also tried running it real fast before the quickstarter showed up and that
> seemed to be ok as well.    

I can try these steps and report back with and without QuickStarter.

Comment 7 Caolan McNamara 2010-06-24 19:06:13 UTC
I'll have to be honest, and give up on this one. I can't reproduce it, or make a stab at the circumstances that created it

Comment 8 Caolan McNamara 2010-07-01 15:14:43 UTC

*** This bug has been marked as a duplicate of bug 610103 ***


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