Bug 607369 - Server freezes after the installation system is booted.
Summary: Server freezes after the installation system is booted.
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: kernel
Version: 6.0
Hardware: x86_64
OS: Linux
low
medium
Target Milestone: rc
: ---
Assignee: Prarit Bhargava
QA Contact: Red Hat Kernel QE team
URL:
Whiteboard:
Keywords:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2010-06-23 23:06 UTC by vishal
Modified: 2010-10-12 13:26 UTC (History)
2 users (show)

(edit)
Clone Of:
(edit)
Last Closed: 2010-10-12 13:26:45 UTC


Attachments (Terms of Use)

Description vishal 2010-06-23 23:06:06 UTC
Description of problem:
Server installated with RHEL 6 Beta version freezes after user is logged in.

Version-Release number of selected component (if applicable):
Server Information:
HP Proliant DL380 G5 series. Latest firmware is installed on the server.

How reproducible:
Reproducible everytime.

Steps to Reproduce:
1. Installed RHEL 6 Beta X86_64
2. Installation is successful
3. Reboot the server after installation.
4. Create a non-administrative user.
5. Login to server using the user. 
6. Server freezes after about a minute or so later. 
7. No other option but to hard reset the server.
  
Actual results:
Server freezes after about a minute or so.

Expected results:
Server should not freeze.

Additional info:

Comment 2 Bill Nottingham 2010-06-24 16:35:31 UTC
Can you set up netconsole and see if you can get some errors logged?

Comment 3 vishal 2010-06-24 16:43:03 UTC
I am not aware of procedure to set up netconsole. Sorry.

Comment 4 RHEL Product and Program Management 2010-06-24 16:52:52 UTC
This request was evaluated by Red Hat Product Management for inclusion in a Red
Hat Enterprise Linux major release.  Product Management has requested further
review of this request by Red Hat Engineering, for potential inclusion in a Red
Hat Enterprise Linux Major release.  This request is not yet committed for
inclusion.

Comment 5 Prarit Bhargava 2010-07-05 14:26:45 UTC
(In reply to comment #3)
> I am not aware of procedure to set up netconsole. Sorry.    

Can you hook up a serial console and get some output that way?

Thanks,

P.

Comment 6 vishal 2010-07-06 14:58:25 UTC
Hello Prarit,

Unfortunately, I cannot get any logs on this issue at this time as we have  already downgraded the server back to RHEL 5.4. 

Is there a way that you could work with HP on addressing this issue?

Regards,
Vishal

Comment 7 Prarit Bhargava 2010-07-08 13:53:33 UTC
Vishal, 

It's possible -- but it would be best for you to obtain a boot log from your system and send it to us.

Thanks,

P.

Comment 8 vishal 2010-07-08 14:55:58 UTC
I understand but we have reverted the system back to previous release of RHEL. Hence there are no logs. On hind side, I should have captured the dmesg. But again the system would freeze giving me no oppurtunity to get any logs. If we do load another server with RHEL 6, I will make sure to capture the logs and send them to you. In the meantime, please work with HP.

Thank you,

Vishal

Comment 9 RHEL Product and Program Management 2010-07-15 14:24:28 UTC
This issue has been proposed when we are only considering blocker
issues in the current Red Hat Enterprise Linux release. It has
been denied for the current Red Hat Enterprise Linux release.

** If you would still like this issue considered for the current
release, ask your support representative to file as a blocker on
your behalf. Otherwise ask that it be considered for the next
Red Hat Enterprise Linux release. **

Comment 10 vishal 2010-10-05 22:54:34 UTC
Hi all,

We reloaded one of our servers with the latest RHEL 6 Beta 2 release. We noticed the kernel crash. Here is the log from the crash report:

WARNING: at arch/x86/kernel/cpu/mtrr/generic.c:467 generic_get_mtrr+0x11e/0x140() (Not tainted)
Hardware name: ProLiant DL380 G5
mtrr: your BIOS has set up an incorrect mask, fixing it up.
Modules linked in: radeon(+) ttm drm_kms_helper drm i2c_algo_bit i2c_core dm_mod
Pid: 143, comm: modprobe Not tainted 2.6.32-44.1.el6.x86_64 #1
Call Trace:
[<ffffffff8106a883>] warn_slowpath_common+0x83/0xc0
[<ffffffff8106a921>] warn_slowpath_fmt+0x41/0x50
[<ffffffff8102ba0e>] generic_get_mtrr+0x11e/0x140
[<ffffffff8102a53b>] mtrr_add_page+0xdb/0x470
[<ffffffff810d98f4>] ? request_threaded_irq+0x1d4/0x2f0
[<ffffffff8102a926>] mtrr_add+0x56/0x70
[<ffffffffa00ceade>] radeon_bo_init+0x2e/0x90 [radeon]
[<ffffffffa00ed4a3>] r100_init+0x103/0x2d0 [radeon]
[<ffffffff813218e2>] ? vga_client_register+0x82/0x90
[<ffffffffa00bad65>] radeon_device_init+0x275/0x370 [radeon]
[<ffffffffa00bc12f>] radeon_driver_load_kms+0x9f/0x1d0 [radeon]
[<ffffffffa003f4b8>] drm_get_dev+0x328/0x550 [drm]
[<ffffffffa012ea68>] radeon_pci_probe+0x15/0x293 [radeon]
[<ffffffff81270e07>] local_pci_probe+0x17/0x20
[<ffffffff81271ff1>] pci_device_probe+0x101/0x120
[<ffffffff81331e12>] ? driver_sysfs_add+0x62/0x90
[<ffffffff81331fb0>] driver_probe_device+0xa0/0x2a0
[<ffffffff8133225b>] __driver_attach+0xab/0xb0
[<ffffffff813321b0>] ? __driver_attach+0x0/0xb0
[<ffffffff81331214>] bus_for_each_dev+0x64/0x90
[<ffffffff81331d4e>] driver_attach+0x1e/0x20
[<ffffffff81331650>] bus_add_driver+0x200/0x300
[<ffffffff81332586>] driver_register+0x76/0x140
[<ffffffff81272256>] __pci_register_driver+0x56/0xd0
[<ffffffff814d7923>] ? printk+0x41/0x46
[<ffffffffa0039731>] drm_init+0x111/0x120 [drm]
[<ffffffffa0166000>] ? radeon_init+0x0/0xc1 [radeon]
[<ffffffffa01660bf>] radeon_init+0xbf/0xc1 [radeon]
[<ffffffff8100a04c>] do_one_initcall+0x3c/0x1d0
[<ffffffff810aeedf>] sys_init_module+0xdf/0x250
[<ffffffff81013172>] system_call_fastpath+0x16/0x1b

I tried to report this via automatic bug reporting but could not because debuginfo-install kernel could not install the kernel-debuginfo package.

Comment 11 Prarit Bhargava 2010-10-06 12:28:46 UTC
(In reply to comment #10)

> WARNING: at arch/x86/kernel/cpu/mtrr/generic.c:467
> generic_get_mtrr+0x11e/0x140() (Not tainted)
> Hardware name: ProLiant DL380 G5
> mtrr: your BIOS has set up an incorrect mask, fixing it up.
> Modules linked in: radeon(+) ttm drm_kms_helper drm i2c_algo_bit i2c_core
> dm_mod

Hi -- request a new BIOS from HP.

P.

Comment 12 Prarit Bhargava 2010-10-12 13:26:45 UTC
This is a BIOS issue, not a software issue.

Reporter should request an updated BIOS from HP to resolve the issue.

P.


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