From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.2.1) Gecko/20010901 Description of problem: since upgrading from 7.1 to 7.2, I've been un ble to print. Out of 7 or 8 tests, I've only gotten one normal printout. Further details can be found in RH Service request 201422. Version-Release number of selected component (if applicable): How reproducible: Sometimes Steps to Reproduce: 1.print frm any app or using lpr from the command line 2. 3. Actual Results: printer commands, comment lines and the filename.ps file (as ASCII) are output Expected Results: normal postscript output Additional info: This is a problem new with my upgrade to RH 7.2. I had no problem wit h 6.0, 6.1, 6.2, 7.0 or 7.1. Also, There is no problem with Windows 2000 pro. The printer is connected to a network with 30+ computers. I am the only one experiencing problems.I am also the only one using 7.2
Obviously, not being able to print is a BIG problem. When can I expect action on this bug?
Do you have all the updates applied? You don't list which package versions you have: please do 'rpm -q foomatic printconf' and tell me what it says. Also please attach /etc/alchemist/namespace/printconf/local.adl.
Created attachment 47760 [details] as requested
Tell me about the labprint queue on ladron.cs.nmt.edu. How does everyone else have their spoolers set up to print to it? With PostScript?
yes. we all use postscript
Can you show me an example of the type of output you get? (I'm trying to see if it's PostScript or PJL.) Can you try using printconf-gui to change the driver from 'HP/LaserJet 6MP/Postscript' to just 'Postscript Printer' (it's at the top of the driver selection screen), and see if that makes a difference?
The first lines of output are always @PJL SET PS:MBT=AUTO @PLJ SET MPTRAY=FIRST @PJL SET DENSITY=3 . . . %!PS-Adobe-3.0 %% Creator:Gnome Print Version etc. etc. In one out of one tests, changing the driver to Postcsript Printer resulted in the proper printout.proper output.
Please confirm the versions of foomatic and printconf that you are using. Have you applied the updates?
I ran up2date last week (2/27?) rpm -q returns printconf-0.3.44-1 foomatic-1.1-0.20011218.3
That version of printconf is not the latest update that is available. Please apply all the updates and let me know if the problem still occurs.
(Closing for now; re-open if the problem doesn't go away.)
I changed the driver back to HP6*, and printed 2 files, both came out fine. I wonder why running up2date last week didn't automatically install the updated printconf? thanks for the help!