Red Hat Bugzilla – Bug 613400
abrt doesn't want me to report a bug
Last modified: 2015-02-01 17:52:32 EST
Description of problem:
I got a crash in f-spot, so I tried reporting it with abrt. I filled in the requested information, writing information about what I did and what happened.
Then I noticed that I couldn't send the report. The tool told me at the bottom of the screen that I should run "debuginfo-install mono-core" and use the Refresh button. I did that, and then abrt refreshed the window *loosing all my text*.
Also, it still says that I should run "debuginfo-install mono-core", even though that is now installed.
The exact text at the bottom of the window is:
Please fix the following problems
* Reporting disabled because the backtrace is unusable.
Please try to install debuginfo manually using command: debuginfo-install mono-core then use Refresh button to regenerate the backtrace.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1.Get f-spot to crash and click on abrt icon in taskbar
2.Fill in details about the crash
3.Run debuginfo-install mono-core as requested
4.Hit Refresh button
After hitting the Refresh button, the bug report is generated afresh, and all information that was typed in in step 2 is lost. Also, the remark about installing the debuginfo for mono-core is still there and the Send report button is still grayed out (even after checking the checkmark for sensitive data).
The text I typed in step 2 above should be kept in tact and the Send report button should be enabled.
I am now unable to report the crash in f-spot.
> Expected results:
> The text I typed in step 2 above should be kept in tact
this should be already fixed in git.
> and the Send report
> button should be enabled.
unfortunately the mono crashes are quite specific and ABRT doens't handle them well (yet) so that's why mono-core has been blacklisted and since 1.1.1-2 ABRT shouldn't report these crashes.
Thank you for the report, hopefully we will improve the handling of mono crashes and re-enabled it soon.