Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Description of problem:
Anaconda bug filing mechanism which is using report can't file bugs to Bugzilla anymore. The buttons that I now see are:

ftp
FTP to dropbox.redhat.com
Red Hat Global Support
local
scp
Cancel

Version-Release number of selected component (if applicable):
report-0.18-4.el6

How reproducible:
Always

Steps to Reproduce:
1. Hit a bug in anaconda and select Save or
2. go to /etc/report.d and `grep bugzilla *'
3.
  
Actual results:
No support for bugzilla.redhat.com

Expected results:
Users can file bugs directly into bugzilla.redhat.com

Additional info:
This is change in behavior from previous snapshots. 
The ability to file bugs directly in bugzilla is a big advantage for Red Hat QE teams. Please add it back.

This is intentional.  

In order to receive the support they have paid for, customers must report bugs through Red Hat's customer portal.  Including bugzilla in the list of default options would at best be confusing, and could imply that customer can receive official support through bugzilla.

During the beta it is our policy that beta testers report bugs directly to bugzilla, so it was appropriate that we include the bugzilla target in report during the beta.

The Fedora and EPEL versions of report will continue to have the bugzilla plugin and target (and won't have the RHT portal plugin or target), and those who need/want the bugzilla plugin in RHEL-5 can use the EPEL one.

It has been suggested/requested that we include and support report's bugzilla in RHEL6, but not include in the target list by default.  This would be possible, but would require that the package python-bugzilla be added to the list of supported RHEL6 packages, and I can't be the support resource for that package.