Bug 621130 - Trace back recorded in rhsm log if try to register with invalid cert or without cert
Summary: Trace back recorded in rhsm log if try to register with invalid cert or witho...
Alias: None
Product: Red Hat Enterprise Linux 6
Classification: Red Hat
Component: subscription-manager
Version: 6.1
Hardware: All
OS: Linux
Target Milestone: rc
: ---
Assignee: Bryan Kearney
QA Contact: wes hayutin
Depends On:
Blocks: 568421
TreeView+ depends on / blocked
Reported: 2010-08-04 10:52 UTC by spandey
Modified: 2015-04-23 23:56 UTC (History)
4 users (show)

Clone Of:
Last Closed: 2011-05-19 13:41:57 UTC

Attachments (Terms of Use)

External Trackers
Tracker ID Priority Status Summary Last Updated
Red Hat Product Errata RHEA-2011:0611 normal SHIPPED_LIVE new package: subscription-manager 2011-05-18 17:56:21 UTC

Description spandey 2010-08-04 10:52:57 UTC
Description of problem:

Version-Release number of selected component (if applicable):

How reproducible:

Candlepin : candlepin1.devlab.phx1.redhat.com
Client : Rhel6 client with sm version 74

Steps to repro : 
Login to client console 
install latest sm version 74 
Do not enter the path of ca.crt file in rhsm.conf.
Execute registration command using user tmgedp 

Expected Result : 
Registration process should fail and error should record in rhsm.log 

Actual Result : 
Traceback error is getting recorded in rhsm.log.

2nd scenario 
enter standalone cert path for candlepin1 in rhsm.conf file  .
execute registration command 

Result : 
Traceback error is getting recorded in rhsm.log file

Comment 2 RHEL Product and Program Management 2010-08-04 11:27:51 UTC
This issue has been proposed when we are only considering blocker
issues in the current Red Hat Enterprise Linux release.

** If you would still like this issue considered for the current
release, ask your support representative to file as a blocker on
your behalf. Otherwise ask that it be considered for the next
Red Hat Enterprise Linux release. **

Comment 3 Ajay Kumar Nadathur Sreenivasan 2010-09-01 17:19:47 UTC
   Can you clarify whether the register command executes successfully? Traceback being recorded/not recorded in the log file is not relevant.

Comment 4 spandey 2010-09-01 19:16:14 UTC
Hi Ajay 

Registration process is getting failed .

I mean to say rhsm.log should display proper error message 

any traceback should not recorded in rhsm.log 

Any log should be in proper format , it should not contain exception or traceback 

Please le me know if i am wrong

Comment 5 Ajay Kumar Nadathur Sreenivasan 2010-09-02 15:03:57 UTC
Hi Sachin,
       Okay. First, let us view the sequence of steps executed along with the log file. Then we can decide whether its a bug or not. And log files are meant to have all the information messages, tracebacks etc ... so that ,when a customer faces some problems, he can send the developers the exception trace(s) which will help us(developers) fix it.

Comment 6 spandey 2010-09-02 15:37:51 UTC
Hi Ajay 

What i mean to say is on place of trace proper error message should recorded in rhsm.log

which should contain complete info for failure 

i think we have option to convert trace or exception in to message

Comment 7 spandey 2010-09-02 17:17:41 UTC
be getting set to the same value)
<spandey> <spandey> just i want to say trace should not display in rhsm.log
<spandey> <nadathur> why ?
<spandey> <nadathur> without the traces how can we fix bug?
<spandey> <spandey> on place of traceback we should have proper error msg
<spandey> <nadathur> that is on the console
<spandey> <nadathur> when I run some command I can show some error message to the client
<spandey> <spandey> same it should be in rhsm.log 
<spandey> <nadathur> but the traces should be logged so that future sessions can fix it
<spandey> <nadathur> okay let us take this to #candlepin and see what folks say about this
<spandey> <spandey> ok
<jsefler> dgoodwin: when creating a user with the ruby client cpc create_owner <name>    The name is the key
<dgoodwin> nadathur: spandey: seems like client should *show* error mesage, logs should contain stack trace

discuss with Ajay and Devan 

iam closing defect

Comment 9 errata-xmlrpc 2011-05-19 13:41:57 UTC
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on therefore solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.


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