Bug 62521 - startx fails using ATI Xpert 128 card
Summary: startx fails using ATI Xpert 128 card
Keywords:
Status: CLOSED RAWHIDE
Alias: None
Product: Red Hat Linux
Classification: Retired
Component: XFree86
Version: 7.2
Hardware: i586
OS: Linux
medium
high
Target Milestone: ---
Assignee: Mike A. Harris
QA Contact: David Lawrence
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2002-04-02 01:58 UTC by Martin May
Modified: 2007-04-18 16:41 UTC (History)
0 users

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2002-04-03 15:49:07 UTC
Embargoed:


Attachments (Terms of Use)
/var/log/XFree86.0.log from failing machine (11.35 KB, text/plain)
2002-04-02 02:02 UTC, Martin May
no flags Details

Description Martin May 2002-04-02 01:58:59 UTC
From Bugzilla Helper:
User-Agent: Mozilla/4.73 [en] (Win98; U)

Description of problem:
Linux 7.2 installed cleanly and boots and functions normally in text mode.  When startx is issued, message received:
Fatal server error:
no screens found
Video card is ATI Xpert 128.  Hardware list says its compatable.  I tried installing XFree86-SVGA and dependents with
no success.  Tried running Xconfigurator several times.  Card is correctly probed, monitor is correctly probed.  Monitor 
is Viewsonic A70f. I saw three other reports of this error on the web site, all in March of this year, but did not see any
resolutions.  Please help!

Version-Release number of selected component (if applicable):


How reproducible:
Always

Steps to Reproduce:
1.Boot (run level 5 fails and system reverts to run level 3)
2.From any login, issue startx
3.Much message traffic culminating in message: Fatal server error:  no screens found.  I have /var/log/XFree86.0.log if necessary just say how to 
send it if needed.  I would have to do it via a Windows machine, the Linux machine is not networked yet.  The messages in the log all look normal 
until the very last one.
	

Expected Results:  Gnome or KDE should have been presented

Additional info:

Comment 1 Martin May 2002-04-02 02:02:35 UTC
Created attachment 51724 [details]
/var/log/XFree86.0.log from failing machine

Comment 2 Mike A. Harris 2002-04-03 14:17:24 UTC
Rage 128 PP card is not officially supported.  You can upgrade to
our erratum release (4.1.0-15 or later) in order to test preliminary
support I wrote.  If that doesn't work, your best bet is to wait until
our next distro release as it is supported in 4.2.0, however I dont
know if it works or not as I dont have one to test with.

Comment 3 Martin May 2002-04-03 15:49:03 UTC
I'm new to Linux and am not sure what you main about "upgrading" to "erratum release (4.1.0-15 or later)".  If I am having a problem with Linux
7.2, how can "erratum release (4.1.0-15 or later)" be more current?  Or, is this a release of just XFree86?  How do I get the errata release?

Finally, you say that the ATI Xpert 128 is not officially supported.  Then, why does it show up on the Hardware compatability list as supported 
and, in fact, has a ease of installation rating of 4?  If the errata release doesn't work, I can try a different card, but then how will I know which card 
to buy if I can't trust the Hardware Compatability list?

I'd appreciate it if you could clarify these issues for me!

Comment 4 Mike A. Harris 2002-04-03 16:16:38 UTC
Those are all technical support questions, however bugzilla is explicitly
not a technical support forum.  You can find answers to those questions
on our mailing lists, or other methods of support.

I am saying ATI Rage 128 chip model PP with PCI ID 1002:5050 is not
officially supported.  I know that because I specifically wrote the code
myself.

As for the hardware compatibility list, as far as video is concerned, it
is totally out of date and unreliable.  I dont know if our video list is
kept up to date or accurate at all as I'm not in any way affiliated with
the hardware compatibility list.  The official list of supported video
hardware down to the PCI ID level does not exist.  XFree86.org's status
document is a general guideline of what is supported, but does not go
into detail of PCI ID's.  The _ONLY_ way to know if it is supported or
not is to look into the source code, and preferably test it out
specifically.

Please do not reopen bug reports after they've been closed as fixed,
unless you've tested the fix given in the resolution and found it to not
work.  Again, bugzilla is not a tech support forum, it is a bug tracking
database.

Re-closing as fixed in RAWHIDE.




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