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Bug 630514

Summary: Anaconda fails to start in standard GUI mode on Dell T310 using PCI-e graphics adapter as primary display.
Product: Red Hat Enterprise Linux 6 Reporter: Dave <foxdavidl>
Component: xorg-x11-drv-nouveauAssignee: Ben Skeggs <bskeggs>
Status: CLOSED CURRENTRELEASE QA Contact: desktop-bugs <desktop-bugs>
Severity: medium Docs Contact:
Priority: low    
Version: 6.1   
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2011-01-10 02:56:11 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
logs from BASIC video driver install
none
/var/log/Xorg.0.log with basic video driver none

Description Dave 2010-09-06 04:43:36 UTC 
Description of problem:

Anaconda fails to start in standard GUI mode on Dell T310 using PCI-e graphics adapter as primary display.  NOTE: Anaconda GUI will start on PCI-e graphics adapter when install using basic video is selected.  In both cases, an NVIDIA 8600 GT controller is used and built-in Dell T310 graphics controller is disabled.

Version-Release number of selected component (if applicable):

Beta 2

How reproducible:

Install Beta 2.

Steps to Reproduce:
1. Install 8600 GT card, disable built-in video on Dell T310.
2. Boot RHEL 6 Beta 2 x86_64 ans select install.
3. Observe system hang just before anaconda GUI attempts to launch.
  
Actual results:

Installer hangs

Expected results:

Installer presents initial GUI screen.

Additional info:
	System	
	Host Name		XXXXXXX	
	System Location		Please set the value	
	Life Cycle Controller		Enabled	

	
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	Main System Chassis	
	Chassis Information	
	Chassis Model		PowerEdge T310	
	Chassis Service Tag		XXXXXX	
	Chassis Lock		Present	
	Chassis Asset Tag			

	Processor 1	
	Processor Brand		Intel(R) Xeon(R) CPU X3450 @ 2.67GHz	
	Processor Version		Model 30 Stepping 5	
	Voltage		1200 mV	

	Memory	
	Total Installed Capacity		8192 MB	
	Memory Available to the OS		7972 MB	
	Total Maximum Capacity		32768 MB	
	Memory Array Count		1	

	Memory Array 1	
	Location		System Board or Motherboard	
	Use		System Memory	
	Installed Capacity		8192 MB	
	Maximum Capacity		32768 MB	
	Slots Available		6	
	Slots Used		4	
	ECC Type		Multibit ECC	

	Slot PCIE1	
	Adapter		PERC H200 Adapter	
	Type		PCI E Gen 2 X8	
	Data Bus Width		8x or x8	
	Speed		[Not Obtained, see card documentation]	
	Slot Length		Long	
	Voltage Supply		3.3 Volts	

	Slot PCIE2	
	Adapter		GeForce 8600 GT	
	Type		PCI E Gen 2 X8	
	Data Bus Width		8x or x8	
	Speed		[Not Obtained, see card documentation]	
	Slot Length		Long	
	Voltage Supply		3.3 Volts	

	Slot PCIE3	
	Adapter		[Not Occupied]	
	Type		PCI E Gen 2 X4	
	Data Bus Width		4x or x4	
	Speed		[Not Obtained, see card documentation]	
	Slot Length		Long	
	Voltage Supply		3.3 Volts	

	Slot PCIE4	
	Adapter		Multimedia Device	
	Type		PCI E Gen 2 X1	
	Data Bus Width		1x or x1	
	Speed		[Not Obtained, see card documentation]	
	Slot Length		Long	
	Voltage Supply		3.3 Volts	

	Slot PCIE5	
	Adapter		[Not Occupied]	
	Type		PCI E Gen 2 X1	
	Data Bus Width		1x or x1	
	Speed		[Not Obtained, see card documentation]	
	Slot Length		Long	
	Voltage Supply		3.3 Volts	

	BIOS Information	
	Manufacturer		Dell Inc.	
	Version		1.3.6	
	Release Date		05/24/2010	

	Firmware Information	
	Name		iDRAC6	
	Version		1.50	

	
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	Software Profile	
	Operating System	
	Name		Red Hat Enterprise Linux Server	
	Version		release 5.3 (Tikanga) Kernel 2.6.18-194.3.1.el5 (x86_64)	
	System Time		Sun Sep 5 23:40:38 2010	
	System Bootup Time		Sun Sep 5 23:28:02 2010	

	Systems Management	
	Name		Server Administrator	
	Version		6.2.0	
	Description		Systems Management Software	
	Contains		Adaptec FSA Adaptec FSA	
			Data Engine 5.9.2	
			Hardware Abstraction Programming Interface 5.9.2	
			Instrumentation Services 5.9.2	
			Integrated Tunnel Provider 1.2.0	
			LSI megalib LSI megalib	
			OpenManage Inventory Collector 6.2.0	
			PCI utilities for Kernel 2.2	
			RAC Command Interface 6.2.0	
			RAC Integration Layer 6.2.0	
			Remote Access Card Data Populator 6.2.0	
			Secure Port Server and Server Administrator GUI 6.2.0	
			Server Administrator Common Framework 6.2.0	
			Server Administrator Core and CLI 6.2.0	
			Server Administrator XML Support SDK 6.2.0	
			Storage Management accessors package 3.2.0	
			Storage Management common files for GUI and CLI 3.2.0	
			Storage Management package for GUI component 3.2.0	
			Storage Management populator package 3.2.0	
			Storage Management System Utilities Package / Libsysfs 1.3.0	
			StoreLib package for storage management 6.2.0	
			SUN Java Runtime Environment 1.6.14	
			System Utilities Package/Libsysfs for LSI storage libraries 2.1.0	

	
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	Remote Access Controller	
	Remote Access Controller Information	
	Product		iDRAC6 Express	
	IP Address		XXXXXXXXXXXXX	
	IP Subnet		255.255.255.0	
	IP Gateway		XXXXXXXXXXXXX	
	IPv6 Address 1		::	
	IPv6 Address 2		::	
	IPv6 Gateway		::	

	
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	Network Data	
	Network Interface 0	
	IP Address		XXXXXXXXXXXXXXX	
	Subnet Mask		255.255.255.0	
	Default Gateway		192.168.1.254	
	MAC Address		XXXXXXXXXXXXXXX	

	Network Interface 1	
	IP Address		[No Value]	
	MAC Address		XXXXXXXXXXXXXXX	

	
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	Storage Enclosures	
	Storage Enclosures	
	Name		Backplane	

	
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Comment 2 Brian Lane 2010-09-06 05:56:20 UTC 
Please attach the logs from /tmp/*log to this ticket. You can do that by switching to tty2 and using scp to copy them to another system.
Comment 3 Dave 2010-09-06 16:53:10 UTC 
Created attachment 443334 [details]
logs from BASIC video driver install


Please note that I could NOT switch to tty2 via <CTRL><ALT><F2> when regular install fails to launch GUI (blank screen).  <CTRL><ALT><DEL> eventually reboots system.

Attached are logs from BASIC video install after first GUI screen launched.
Comment 4 Matěj Cepl 2010-09-09 16:28:14 UTC 
(In reply to comment #3)
> Created attachment 443334 [details]
> logs from BASIC video driver install
> 
> 
> Please note that I could NOT switch to tty2 via <CTRL><ALT><F2> when regular
> install fails to launch GUI (blank screen).  <CTRL><ALT><DEL> eventually
> reboots system.
> 
> Attached are logs from BASIC video install after first GUI screen launched.

If you install the machine in basic video mode, add drm.debug=0x04 to the kernel command line, boot up in runlevel 3, rm /etc/X11/xorg.conf, and start Xorg via

startx

command (as normal user, not root), does Xorg work? If not, you will have much better chance of getting the following logs.

* your X server config file (/etc/X11/xorg.conf, if available),
* X server log file (/var/log/Xorg.*.log)
* output of the dmesg command, and
* system log (/var/log/messages)

Please attach them as individual uncompressed file attachments using the bugzilla file attachment link above.

We will review this issue again once you've had a chance to attach this information.

Thanks in advance.
Comment 5 Matěj Cepl 2010-09-09 16:31:16 UTC 
Created an attachment (id=446296)
/var/log/Xorg.0.log with basic video driver
Comment 6 RHEL Program Management 2011-01-07 04:33:15 UTC 
This request was evaluated by Red Hat Product Management for
inclusion in the current release of Red Hat Enterprise Linux.
Because the affected component is not scheduled to be updated
in the current release, Red Hat is unfortunately unable to
address this request at this time. Red Hat invites you to
ask your support representative to propose this request, if
appropriate and relevant, in the next release of Red Hat
Enterprise Linux. If you would like it considered as an
exception in the current release, please ask your support
representative.
Comment 7 Ben Skeggs 2011-01-07 04:50:59 UTC 
Is this issue still present in the 6.0 release?
Comment 8 Suzanne Logcher 2011-01-07 16:19:24 UTC 
This request was erroneously denied for the current release of Red Hat
Enterprise Linux.  The error has been fixed and this request has been
re-proposed for the current release.
Comment 9 Dave 2011-01-10 01:50:22 UTC 
(In reply to comment #7)
> Is this issue still present in the 6.0 release?

No, tried the 6.0 release and it seemed ok.  Please mark as closed.

Thanks.
Comment 10 Ben Skeggs 2011-01-10 02:56:11 UTC 
Thank you :)