Description of problem: When I run hp-setup, I get this error: Found device: hp:/net/Officejet_7200_series?ip=192.168.1.100 /error: Printer queue setup failed. Please restart CUPS and try again. Also, when I try to print a test page from system-config-printer to an HP 7210 printer, I get a dialogue saying that "there was a problem processing document" and a printer state that says: Idle: /usr/lib/cups/filter/pstoraster failed Version-Release number of selected component (if applicable): hplip-3.10.6-3.fc14.i686 How reproducible: Every time Steps to Reproduce: 1. Run hp-setup 2. Use manual discovery for an HP 7210 network printer (it couldn't find it automatically for some reason) 3. Try adding the printer Actual results: Failure to add printer Expected results: successful addition of printer Additional info: Same printer works in f13.
(In reply to comment #0) > When I run hp-setup, I get this error: > Found device: hp:/net/Officejet_7200_series?ip=192.168.1.100 > /error: Printer queue setup failed. Please restart CUPS and try again. Are you able to add a printer queue with system-config-printer ? Can you try to add it in system-config-printer using the AppSocket/HP JetDirect backend ? Do you see any other errors in /var/log/cups/error_log ? > Also, when I try to print a test page from system-config-printer to an HP 7210 Is this another printer ? Or how can you 'try to print a test page' when you are unable to add a printer queue ? > printer, I get a dialogue saying that "there > was a problem processing document" and a printer state that > says: > Idle: /usr/lib/cups/filter/pstoraster failed Seems like ghostscript problem.
(In reply to comment #1) > Seems like ghostscript problem. Definitely does. Changing component.
(In reply to comment #1) > Are you able to add a printer queue with system-config-printer ? Yes, but I can't successfully print to the printer added with system-config-printer... that why I was trying hp-setup. > Can you try to add it in system-config-printer using the AppSocket/HP JetDirect > backend ? That's what I tried first I think. > Do you see any other errors in /var/log/cups/error_log ? I'll attach error_log later after I make sure it's free of personal info. Until then, here's the end of it: D [12/Sep/2010:11:29:10 -0700] [Job 9] Extend MacRomanEncodingForTrueType for TrueType: insert /greaterequal @ 179 D [12/Sep/2010:11:29:10 -0700] [Job 9] Extend MacRomanEncodingForTrueType for TrueType: insert /apple @ 240 D [12/Sep/2010:11:29:10 -0700] [Job 9] Extend MacRomanEncodingForTrueType for TrueType: insert /Delta @ 198 D [12/Sep/2010:11:29:10 -0700] [Job 9] gs_ttf.ps 140 2113280 801664 1397548 114504 true 1056 4 <0> D [12/Sep/2010:11:29:10 -0700] [Job 9] gs_icc.ps 140 2133376 806571 1397548 114504 true 1057 4 <0> D [12/Sep/2010:11:29:10 -0700] [Job 9] gs_dps.ps 140 2133376 808460 1397548 114722 true 1070 4 <0> D [12/Sep/2010:11:29:10 -0700] [Job 9] gs_dpnxt.ps 140 2133376 809550 1397548 114722 true 1087 4 <0> D [12/Sep/2010:11:29:10 -0700] [Job 9] gs_epsf.ps 140 2133376 813143 1397548 114722 true 1099 4 <0> D [12/Sep/2010:11:29:10 -0700] [Job 9] gs_fapi.ps 140 2133376 815928 1397548 114722 true 1099 4 <0> D [12/Sep/2010:11:29:10 -0700] [Job 9] gs_pdfwr.ps 150 2173568 845909 1397548 116284 true 1131 4 <0> D [12/Sep/2010:11:29:10 -0700] [Job 9] END INITFILES 150 2173568 849356 1397548 116284 true 1159 4 <0> D [12/Sep/2010:11:29:10 -0700] [Job 9] /usr/share/cups/fonts/Fontmap 150 2173568 851193 1417644 120406 true 1160 4 <1> D [12/Sep/2010:11:29:10 -0700] [Job 9] /usr/share/ghostscript/8.71/Resource/Init/Fontmap 150 2193664 854582 1417644 120406 true 1160 4 <1> D [12/Sep/2010:11:29:10 -0700] [Job 9] Fontmap entry for Fontmap.local ends prematurely! Giving up. D [12/Sep/2010:11:29:10 -0700] [Job 9] prnt/hpcups/HPCupsFilter.cpp 493: cupsRasterOpen failed, fd = 0 D [12/Sep/2010:11:29:10 -0700] [Job 9] prnt/backend/hp.c 847: ERROR: null print job total=0 D [12/Sep/2010:11:29:10 -0700] [Job 9] End of messages D [12/Sep/2010:11:29:10 -0700] [Job 9] printer-state=3(idle) D [12/Sep/2010:11:29:10 -0700] [Job 9] printer-state-message="/usr/lib/cups/filter/hpcups failed" D [12/Sep/2010:11:29:10 -0700] [Job 9] printer-state-reasons=none > > > Also, when I try to print a test page from system-config-printer to an HP 7210 > Is this another printer ? Or how can you 'try to print a test page' when you > are unable to add a printer queue ? I could add a printer with system-config-printer, but not with hp-setup.
D [12/Sep/2010:11:29:10 -0700] [Job 9] Fontmap entry for Fontmap.local ends prematurely! Giving up. This is due to an incorrect fix for bug #610301. *** This bug has been marked as a duplicate of bug 610301 ***