Bug 641878 - Sil 3124: "softreset failed (SRST command error)"
Summary: Sil 3124: "softreset failed (SRST command error)"
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Fedora
Classification: Fedora
Component: kernel
Version: 14
Hardware: All
OS: Linux
low
medium
Target Milestone: ---
Assignee: Kernel Maintainer List
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2010-10-11 12:02 UTC by Jeremy Sanders
Modified: 2011-08-30 19:27 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2011-08-30 19:27:12 UTC
Type: ---
Embargoed:

Attachments (Terms of Use)

Description Jeremy Sanders 2010-10-11 12:02:48 UTC 
Description of problem:
Using Fedora 12 or the rescue image for Fedora 14 beta, I cannot get Fedora to talk to any drives attached to a Pci-Express 1x SATA controller. The controller has a PCI-X 3124 chip attached to a PCI-Ex to PCI-X bridging chip.

On bootup the system hangs when trying to talk to the drives on the controller:
...
Oct 11 12:47:29 xpc12 kernel: sata_sil24 0000:04:00.0: PCI INT A -> GSI 18 (level, low) -> IRQ 18
Oct 11 12:47:29 xpc12 kernel: scsi7 : sata_sil24
Oct 11 12:47:29 xpc12 kernel: scsi6 : pata_jmicron
Oct 11 12:47:29 xpc12 kernel: scsi8 : sata_sil24
Oct 11 12:47:29 xpc12 kernel: scsi9 : sata_sil24
Oct 11 12:47:29 xpc12 kernel: scsi11 : sata_sil24
...
Oct 11 12:47:29 xpc12 kernel: ata9: SATA max UDMA/100 host m128@0xe2388000 port 0xe2380000 irq 18
Oct 11 12:47:29 xpc12 kernel: ata10: SATA max UDMA/100 host m128@0xe2388000 port 0xe2382000 irq 18
Oct 11 12:47:29 xpc12 kernel: ata11: SATA max UDMA/100 host m128@0xe2388000 port 0xe2384000 irq 18
Oct 11 12:47:29 xpc12 kernel: ata12: SATA max UDMA/100 host m128@0xe2388000 port 0xe2386000 irq 18
...
Oct 11 12:47:29 xpc12 kernel: ata11: softreset failed (SRST command error)
Oct 11 12:47:29 xpc12 kernel: ata11: reset failed (errno=-5), retrying in 8 secs
Oct 11 12:47:29 xpc12 kernel: ata11: softreset failed (SRST command error)
Oct 11 12:47:29 xpc12 kernel: ata11: reset failed (errno=-5), retrying in 8 secs
Oct 11 12:47:29 xpc12 kernel: ata11: softreset failed (SRST command error)
Oct 11 12:47:29 xpc12 kernel: ata11: reset failed (errno=-5), retrying in 33 secs
Oct 11 12:47:29 xpc12 kernel: ata11: limiting SATA link speed to 1.5 Gbps
Oct 11 12:47:29 xpc12 kernel: ata11: softreset failed (SRST command error)
Oct 11 12:47:29 xpc12 kernel: ata11: reset failed, giving up
Oct 11 12:47:29 xpc12 kernel: ata12: softreset failed (SRST command error)
Oct 11 12:47:29 xpc12 kernel: ata12: reset failed (errno=-5), retrying in 8 secs
Oct 11 12:47:29 xpc12 kernel: ata12: softreset failed (SRST command error)
Oct 11 12:47:29 xpc12 kernel: ata12: reset failed (errno=-5), retrying in 8 secs
Oct 11 12:47:29 xpc12 kernel: ata12: softreset failed (SRST command error)
Oct 11 12:47:29 xpc12 kernel: ata12: reset failed (errno=-5), retrying in 33 secs
Oct 11 12:47:29 xpc12 kernel: ata12: limiting SATA link speed to 1.5 Gbps
Oct 11 12:47:29 xpc12 kernel: ata12: softreset failed (SRST command error)
Oct 11 12:47:29 xpc12 kernel: ata12: reset failed, giving up

Here are the results of lspci:
[root@xpc12 ~]# lspci
00:00.0 Host bridge: Intel Corporation 4 Series Chipset DRAM Controller (rev 03)
00:01.0 PCI bridge: Intel Corporation 4 Series Chipset PCI Express Root Port (rev 03)
00:03.0 Communication controller: Intel Corporation 4 Series Chipset HECI Controller (rev 03)
00:19.0 Ethernet controller: Intel Corporation 82567V-2 Gigabit Network Connection
00:1a.0 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #4
00:1a.1 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #5
00:1a.2 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #6
00:1a.7 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #2
00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller
00:1c.0 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Port 1
00:1c.2 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Port 3
00:1c.3 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Port 4
00:1d.0 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #1
00:1d.1 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #2
00:1d.2 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #3
00:1d.7 USB Controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #1
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 90)
00:1f.0 ISA bridge: Intel Corporation 82801JIB (ICH10) LPC Interface Controller
00:1f.2 SATA controller: Intel Corporation 82801JI (ICH10 Family) SATA AHCI Controller
00:1f.3 SMBus: Intel Corporation 82801JI (ICH10 Family) SMBus Controller
01:00.0 VGA compatible controller: nVidia Corporation NV44 [GeForce 6200 TurboCache(TM)] (rev a1)
03:00.0 PCI bridge: PLX Technology, Inc. PEX8112 x1 Lane PCI Express-to-PCI Bridge (rev aa)
04:00.0 RAID bus controller: Silicon Image, Inc. SiI 3124 PCI-X Serial ATA Controller (rev 01)
05:00.0 IDE interface: JMicron Technologies, Inc. JMB368 IDE controller
06:06.0 FireWire (IEEE 1394): Agere Systems FW322/323 (rev 70)

In detail for the controller and bridge:
03:00.0 PCI bridge: PLX Technology, Inc. PEX8112 x1 Lane PCI Express-to-PCI Bridge (rev aa) (prog-if 00 [Normal decode])
        Physical Slot: 0-1
        Flags: bus master, fast devsel, latency 0
        Bus: primary=03, secondary=04, subordinate=04, sec-latency=32
        I/O behind bridge: 0000e000-0000efff
        Memory behind bridge: e2300000-e23fffff
        Capabilities: [40] Power Management version 2
        Capabilities: [50] MSI: Enable- Count=1/1 Maskable- 64bit+
        Capabilities: [60] Express PCI/PCI-X Bridge, MSI 00
        Capabilities: [100] Power Budgeting <?>
        Kernel modules: shpchp

04:00.0 RAID bus controller: Silicon Image, Inc. SiI 3124 PCI-X Serial ATA Controller (rev 01)
        Subsystem: Silicon Image, Inc. Device 7124
        Flags: bus master, stepping, 66MHz, medium devsel, latency 32, IRQ 18
        Memory at e2388000 (64-bit, non-prefetchable) [size=128]
        Memory at e2380000 (64-bit, non-prefetchable) [size=32K]
        I/O ports at e000 [size=16]
        Expansion ROM at e2300000 [disabled] [size=512K]
        Capabilities: [64] Power Management version 2
        Capabilities: [40] PCI-X non-bridge device
        Capabilities: [54] MSI: Enable- Count=1/1 Maskable- 64bit+
        Kernel driver in use: sata_sil24
        Kernel modules: sata_sil24


Version-Release number of selected component (if applicable):
2.6.32.21-168.fc12.x86_64
and Fedora 14 beta rescue disk kernel

How reproducible:
Every time

Additional info:
Motherboard is an Intel DP43TF with Intel Q9650 CPU.
Comment 1 Jeremy Sanders 2010-10-21 08:48:51 UTC 
It looks like the problem was due to some sort of incompatibility between the Intel DP43TF motherboard and the card. I don't know whether it works under other operating systems.

I tried the card in a Nvidia chipset motherboard (FOXCONN 6150K8MA-8EKRS). It worked but the write speed was very poor (17 MB/s). The read speed was as expected.

I then tried it in an AMD chipset board (Gigabyte GA-MA790X-DS4). The write speed was awful at 1.7 MB/s.

I've decided not to bother any further with this board, so feel free to close this because of the poor hardware.
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